The parking situation was just a little confusing considering it didn't state anywhere that it was valet parking only. However the staff was funny, friendly, and really kind to my friend and I who had just driven 8 1/2 hours and looked a little rough. The room was gorgeous and clean, and the hotel was walking distance to our venue. Overall had an amazing stay and I'd love to stay there again!

Liked: Everything was clean, beautiful, and I loved the staff.
Disliked: I wish it wasn't only valet parking. It wasn't expensive to park but still we were money crunching for this trip.

As is typically the case, these hotels tell us a rate but somehow forget to mention that. "Oh, yes, there's $23.45 Occupancy Sales Tax and County Tax." Please, please stop playing these games and just give us the TOTAL cost per night. Additionally, this hotel sticks guests with $30 per night parking fee and the WiFi requires one to pay these silly log-in games. Just turn on the WiFi and let it flow to guests like the water or electricity.

Liked: Staff.
Disliked: Parking fees.

I loved the hotel. I liked that you could only get to our room through a secured door that needed to be open with a key. The hotel was close to the venue of the concert we were attending (Summit Music Hall). Made walking to dinner and the concert easy. I will use this hotel again and again for future dates.

Liked: Friendly staff; beautiful lobby; nice big beds.
Disliked: Parking should be included in the price of room I think.

Very good

Disappointed the valet fee was...

Liked: Location and staff very friendly
Disliked: That the restaurant wasn’t open on the weekend

Love this property and its...

Liked: Convenient to the Ball Arena
Disliked: Maybe the shower head

GREAT! KEEP IT UP!!

Liked: All staff from valet, front desk, housekeeping were very helpful, attentive & went out of their way to make sure we were safe, warm (in snow & freezing weather) Also the room price was very reasonable.
Disliked: Can't think of a thing...

Awesome!

Liked: sausage and boiled eggs would be nice! Flavored creamers and stronger coffee please! It was great.
Disliked: Bacon can be cooked longer, not so fatty.

Exceptional

Very good

Liked: The hotel was quiet and clean and in the perfect location for the concert we attended.
Disliked: The price for parking

Exceptional

Overall Amazing. Staff is fantastic...

Liked: The breakfast was delicious, and the location is amazing if you are going for an AVS game!
Disliked: The bed wasn't the most comfortable.