SpringHill Suites by Marriott Columbia Downtown/The Vista Guest Reviews
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0.5 miles from Columbia centre |
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Vid Thu, 10 April 2025
An uneasy feeling
Liked: The location is excellent (except for the rooms that overlook a busy street and which are not soundproofed from the noise). The beds are awesome. Breakfast was quite OK for american standards - for European standards, it was so so.
Disliked: My colleague's credit card was charged in advance with an amount considerably bigger than the total price. The staff did little to nothing to resolve this issue. My credit card had seen several smaller charges. Even to this day they are still listed as "on hold" even though my stay has finished 3 days ago and the bill has been paid by a separate balance payment. (It almost seems like Marriott and/or the hotel are making some money operations in the background.) The front desk staff could not explain the bill. All of the above is UNACCEPTABLE.Also, room service did not vacuum clean the floor. The room could not be properly ventilated to get fresh air. The air conditioning machine is very loud and its connections to outside are not soundproofed. Therefore, outside traffic noise penetrated loudly into the room.Two days into our stay, the WiFi service stopped working. On our first report to the staff the issue did not get fixed. After another day and half, on my second request, an IT member called to my room and we resolved the issue in 10 minutes.
Pamela Mon, 7 April 2025
Very good
Bradley Thu, 20 March 2025
I asked for and received...
Disliked: Poor selection of channels on TV
Wintana Mon, 17 March 2025
We had an amazing stay...
Liked: The room was spacious and comfortable. We loved the location as it was close to so many restaurants and was a publix next door. The heated pool was fantastic and the customer service was great .
Disliked: The bathroom doors were awkward and didn’t lock.
Chiariello Thu, 6 March 2025
Exceptional
Pamela Wed, 5 March 2025
Superb
Tarikki Sun, 23 February 2025
Exceptional
Anonymous Mon, 17 February 2025
Good
Liked: Room was small, but a nice setup with a desk for working. The bed and pillows were comfortable. Nice water pressure in the shower and pleasant smelling eucalyptus body wash, shampoo and conditioner. Breakfast was good.
Disliked: I didn't like that they charged me $10/day for parking. Online it says $3/day. Parking should be included in your rate to begin with. We went to a late movie and barely squeezed into one of the last 2 parking spots as the parking lot is small and some jerks park on the lines rendering spots inaccessible. (They should have to pay $20/day) Our room faced Huger Street and you can hear traffic all night. Guessing it'd be less noisy if your room faced the parking lot. The plumbing was loud enough to hear through the walls as well. We could hear the adjoining room's shower and toilet, so I am sure that they could hear ours as well. Not ideal for a light sleeper.
Claire Mon, 10 February 2025
Exceptional
Debbie Mon, 3 February 2025
Exceptional