SpringHill Suites by Marriott Cleveland Independence Guest Reviews
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1.6 miles from Independence centre |
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Sonja Wed, 13 November 2024
The sink was dirty, I...
Latasha Mon, 21 October 2024
Very poor
Liked: Staying at that hotel was not worth my money nothing was met to my needs I actually wanted my money back room was half clean had to do it myself no microwave in the room but wen asked do they have one in the hotel I was told no but the other race asked they walked them to the microwave
Disliked: Service
Branko Thu, 17 October 2024
Very poor
Liked: Awful banana looks like they pull out of garbage They did not have a light coffee
Disliked: Breakfast and the pillows in the rooms are worn out. I have to use three of them. It feels like I only use one. For Service, they giving you it’s most expensive in the area which is not worth it
Terrell Mon, 26 August 2024
Exceptional
Michelle Sat, 27 July 2024
Great location. Hotel lobby and...
Liked: Ok. No waffle maker. My granddaughter was very disappointed. The breakfast staff did not keep the breakfast items filled. Many things were empty or almost empty.
Disliked: The only complaint about the facility was the pool. Could not swim in it. Very dirty and the hot tub water was almost black. Pretty disgusting. The bathroom faucet was broke and just hanging.
Robin Wed, 3 July 2024
No different than an 89...
Liked: Great location. But longer hours are needed when a single family was in use of the waffle maker for 2 hours. Many upset guests.
Disliked: No pool or hot tub… is why we booked this hotel. Pool facilities were awful and smelled terrible. Almost went elsewhere. Just tired.
Letitia Mon, 24 June 2024
Will stay there again!
Liked: The free breakfast was good.
Disliked: The hot tub was out of order and I really needed it for my sciatica pain to enjoy my trip. The hot tub was the biggest reason for this hotel choice.
Charity Thu, 6 June 2024
Great room and Area
Liked: Great area! Rooms were very clean and beds were comfortable!
Disliked: The bar was never open during our visit, Hot tub had no water with a closed sign, had to get front desk staff to light the fire
Angela Mon, 3 June 2024
Exceptional
Liked: Was great atmosphere and plenty of room for us.
Disliked: Hot tub was down
Robert Mon, 20 May 2024
Okay. Nice area wish we...
Liked: LocationClean
Disliked: Pool was down. I had two small kids and that sucked