SpringHill Suites by Marriott Cincinnati Mason Guest Reviews
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2.2 miles from Mason centre |
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Tammy Mon, 3 March 2025
I would stay here again
Liked: The hotel was very clean. The front desk was very helpful!
Disliked: My door to my room would stick and it was very loud when you opened it.
Jeffrey Sat, 1 March 2025
Very good
Alyssa Mon, 27 January 2025
Exceptional
Mack Sun, 22 December 2024
Exceptional
Debbie Mon, 9 December 2024
Superb
Liked: Easy to find, close to the freeway & very clean. Great coffee!
Disliked: Not enough time to try breakfast
Sadykov Mon, 18 November 2024
Exceptional
Patricia Sun, 27 October 2024
Very good
Liked: Cleanliness
Disliked: No hot water
Sadykov Mon, 30 September 2024
Exceptional
Denise Mon, 16 September 2024
Poor
Liked: Nice hotel
Disliked: The staff, the staff 3rd shift and breakfast. Went down to get something to drink, and the front desk lady working came out from the back. I must have bothered her. I said hello, and she said, "Are u paying for that or charge it to your room. I stated i will pay, and she rang my item up and did not say a word.I asked how much is it, she stated I would give you a receipt that tells you. Umm, no, you should tell someone a total. You know, hello, that will be x amont and thank you, is just a small part of customer service. Oh, don't ask for a roll of toilet paper. She will slam it on the counter. I usually go to a different hotel group, and may continue to do so.
Daniel Tue, 3 September 2024
Very good
Liked: Very helpful staff,Clean rooms.
Disliked: The location of the tv.