Exceptional

Very good

Liked: Cleanliness
Disliked: No hot water

Exceptional

Poor

Liked: Nice hotel
Disliked: The staff, the staff 3rd shift and breakfast. Went down to get something to drink, and the front desk lady working came out from the back. I must have bothered her. I said hello, and she said, "Are u paying for that or charge it to your room. I stated i will pay, and she rang my item up and did not say a word.I asked how much is it, she stated I would give you a receipt that tells you. Umm, no, you should tell someone a total. You know, hello, that will be x amont and thank you, is just a small part of customer service. Oh, don't ask for a roll of toilet paper. She will slam it on the counter. I usually go to a different hotel group, and may continue to do so.

Very good

Liked: Very helpful staff,Clean rooms.
Disliked: The location of the tv.

Rooms not set up the...

Liked: Close to kings island and very clean
Disliked: Very little lighting in the room. No outlet by mirror for blow dryer outside bathroom. TV was outside the bedroom area so you couldn't watch TV in bed

Wonderful! Close to Kings Island...

Liked: Very welcoming

Superb

Exceptional