Bad hire can stick out

Liked: Staff started off bad. Front desk lady purposely gave me a room that had a bad shower. She stated "well I know it does stick". Good part, another desk person immediately changed my room and sent the maintenance man to fix the old room.
Disliked: The same lady who gave me "the bad room" projected very negative energy while I asked about coffee servings. A day later. She will eventually hurt your business if allowed to continue the bad energy and service

perfect place for travel stop

Liked: clean and spacious rooms
Disliked: needed coffee at night

Very good

Liked: Breakfast was good
Disliked: Pillows were uncomfortable

Other than the mattress it...

Disliked: Mattress needed to be replaced. It had a pronounced valley on one side.

Overall the staff were welcoming...

Liked: I like that the location was easily accessible from Chicago, there was plenty of parking, an indoor pool was available, the front desk staff made check in easy and the breakfast was quite tasty!
Disliked: While lying in bed, we noticed a gummy bear on the floor beside the opposite bed and also a child’s hair ornament on the floor near the heating system. This let me know that the room was not vacuumed thoroughly. Also, the swimming pool has a foul which prevented us from entering

Superb

Superb

Exceptional

Poor

Liked: The location