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AustraliaSpringHill Suites by Marriott Buffalo Airport Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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| 1.9 miles from Depew centre |
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Barry Sat, 14 December 2024
Good
Disliked: We stayed at the hotel for 2 nights. I was charged $4.95 for “Data Service” which was not explained, and I don’t know what it was for. I emailed the hotel for an explanation but haven’t heard back yet.The heating unit in the room blew air right onto you when lying in the bed. There was no ability to re-direct the flow of air.
Kim Sun, 1 December 2024
Superb
Erika Thu, 7 November 2024
Very good
Nure Sat, 2 November 2024
Great place for a short...
Liked: It was easy to check in, the room was comfortable and the breakfast was nice.
Disliked: The room had a strong chlorine and chemical smell. It wasn't super close to the pool, so that was odd.
Janet Sat, 12 October 2024
Superb
Kharel Wed, 9 October 2024
Very good
Johnny Mon, 7 October 2024
I enjoyed my stay overall....
Liked: It was convenient to get to and from the airport. We were traveling and this was important. The room was very good for our family size.
Disliked: There was a strong smell of weed. The breakfast could’ve had more hot foods item like sausage.
Kristel Mon, 7 October 2024
Exceptional
Liked: The place is clean and good breakfast service.
Disliked: I dont like the lady at check in. She told us that there is no booking under my name she did not even make an effort to solve it and just told us to call bookings.com. Good thing the guy help us and just a second he checked us in with no problem. Not a good service with that lady though not professional!
Sarah Mon, 7 October 2024
Superb
Angela Mon, 7 October 2024
Convenient location, great breakfast but...
Liked: Location was convenient. Breakfast was exceptional with many healthy options most hotels would overlook. The morning staff male person upon check-out was extremely personable. Outside road noise into the room was non existent.
Disliked: Upon check-in during the evening, no staff was at desk for a long period of time. This happened on another occasion in the evening when I needed more bathroom towels. The bathroom body towels are very small. Floor in bathroom was very dirty. We did not want to take our shoes off in the room. The refrigerator did not stay on all the time. It only stayed on if you pushed a button for a 2 hour interval at a time. Therefore, our food was ruined. Door to the outside of the building stayed open and wouldn’t close all the way on occasion. We had last room on first floor and this made me nervous. Outside light shown through the window - no way to prevent this from happening.
