We booked this one specifically because of the pool. Pictures were way out of proportion; the pool is tiny and was FULL of kids screaming and splashing and jumping in. They also were playing in the hot tub without parents and made it impossible for our family to use it. When we came back later that evening the pool was closed. The staff person lied as to why. We found out minutes later - she offered others use of one of your other facility pools but had not offered us that choice. It was -10 that night, brutally cold, but we still jumped back in our car to go use the courtyard pool which again had way too many people. So we drove back. Halls and elevators dirty. And the worse was breakfast was a nightmare - you really need to put food in a more open area. There were way too many people trying to get in and out of an 8x10 room; kids were pushing; kids screaming, crying and lines of people trying to use the waffle machine. It was horrible, I didn't get anything. I tried. But. The problem could have been solved if people were not entering and exiting a closed off area that was too small and not enough equipment. Waffle toaster. Juice machine. Just couldn't get beat them and we were on time restraints. Maybe even have people sit at their table and wait for a ticket or something so that the moms are not dragging their 8 kids through the breakfast line and arguing with them and using everything. Some kind of order is necessary. Other hotels have you sit. Someone comes over to ask you if you want coffee or juice. Get it and then you can get your food in an orderly manner. Paid way too much for this room when I had a wide variety to chose from and I chose you. There were many as nice for less $$.

Liked: Front desk staff is a Ten ( except 1 person).
Disliked: Pool closed. Halls and elevators dirty; breakfast was a nightmare - you really need to put food in a more open area - there were way too many people trying to get in and out, pushing, with kids screaming.

Superb

Liked: Very comfortable stay. Room has everything necessary for a pleasant stay.
Disliked: Was not informed about $50 hold on credit card, prior to booking. Not pleased about that!

Good

Superb

Great Hotel, Great Staff and...

Liked: Third time staying here. Great accommodation. Very helpful and friendly staff. Breakfast fine. Swimming pool small but perfectly adequate for an afternoon swim.We particularly like the position of the hotel. Quiet, at the end of an commercial estate. Within a mile of two main freeways. Easy walking distance of three eating places. Two of which provide top quality food, both majoring on Italian cuisine but also typical american fare Within a few yards of beautiful countryside walks stretching alongside the River Merrimack. Not sure how far the walks can go but from the left of the hotel rear we walked a round trip of 12 miles and could have continued as far as the eye could see. Turning right we only walked 3 or 4 miles but again looked never ending, but the pathways were tight. Thoroughly recommend
Disliked: Perhaps a small bar. But its not that important

Exceptional

Liked: Convenient location, large room, friendly staff, very clean.

Excellent value. Clean hotel. Indoor...

Liked: Very clean
Disliked: Nothing.

Superb

Exceptional

Liked: Amenities, and the size of the room compared to higher rated hotels in the area. Top Notch!! Plus its a beautiful property backing up to a little wooded area.
Disliked: There was nothing we didn't like.

A lovely, quiet place.

Liked: The hotel is located in a lovely, quiet area, not far from Boston. If we had more time, it would have been a perfect home base from which to explore the area. Breakfast was good.
Disliked: I can't think of a single thing.