Very good

Liked: The staff was very friendly. I felt safe. The room was clean. The food was good for breakfast. The check-in and out was quick and efficient.
Disliked: The bed was not super comfortable. However, I am extremely picky when it comes to a mattress. The hotel is right by the interstate, so you hear the traffic.

Exceptional

Great service.

Liked: Great customer service, very friendly staff and a nice area of the city.
Disliked: Nothing that I can think of at this time.

Staff great hotel is not...

Liked: The staff Charisma was amazing. She was very informative. She made us feel home. I honestly loved my experience when I was checking in with her. She honestly made the visit better. I also loved the area the hotel was in. It was very close to everything.
Disliked: I didn’t like how the uncleanliness . The hotel rug was dirty or stained. It could need a deep cleaning. The hotel itself is just ok but could be cleaner. The covers were stained. The shower head was broke! The tub was scratched and stained. The lamp was broke. It didn’t feel clean so I wouldn’t stay there again. Unfortunately !

Exceptional

Hanging out in the ATL

Liked: Convenient shopping and food. Safety and security measures were sufficient. The rooms were spacious and clean. I loved the two closets.
Disliked: The weekly breakfast stops at 9 am. It would be nice to have til 10 am. Ice machines are on even floors only. Our floor didn't have one. They are located near the elevators which is nice.

Good

Passable

Disliked: If you are a light sleeper then avoid this place. Lots of street noise and we were moved twice. They need to invest in double or triple thick windows.

Very good