Exceptional

Liked: Great location with parking. Large white fluffy towels. Comfortable bed with cotton bedding. Friendly welcome.

Excellent

Liked: Everything
Disliked: Not applicable

Very good

Superb

Liked: Great location, comfortable and welcoming.
Disliked: The bathroom had some minor issues.

Convenient for Horsham

Liked: A warm welcome and helpful advice about local facilities such as restaurants. The room and bathroom were clean and spacious. The hotel is very conveniently located , close to the town centre.
Disliked: The room has a very small TV screen. It is beside a pub and the pub bins were emptied loudly and very early in the morning. There is road traffic noise if you leave the window open.

Great town centre location, clean...

Liked: Crisp bed linen, good size room, warm, clean shower.
Disliked: Tv is a little small, but not much of an issue.

Coulkd be excellent but let...

Liked: This hotel has a lot going for it - location, size of room, suoer clean, bespoke breakfast and a warm welcome.
Disliked: Availabilty of hot water both in the basin and worse still in the shower. Ran it for ages and it never got better than tepid, if that.

Excellent location and staff. Good...

Liked: Location and staff. Very clean and well maintained.
Disliked: Very hot room. The cavity walls were filled and we didn’t know so put the radiators on!

Exceptional