Spark by Hilton Springfield Southwest Guest Reviews
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4.9 miles from Springfield centre |
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Yolanda Thu, 3 April 2025
Exceptional
Scott Thu, 3 April 2025
The property boasts an exceptional...
Liked: The hotel's location is ideal, with numerous shops conveniently within walking distance. I would gladly stay there again. The staff provided friendly service and the hotel was impeccably clean.
Glenn Tue, 1 April 2025
Exceptional
Gwen Tue, 1 April 2025
Superb
Gordon Fri, 28 March 2025
Great value
Liked: New build, property clean, friendly staff. Budget price. Way better than most hotels in this price range
Disliked: Nothing
Earl Thu, 27 March 2025
Very good
Hunter Wed, 26 March 2025
Not Good.
Liked: Poor breakfast selection.I booked room for $118 but was charged $148.
Disliked: Poor breakfast selection.Over charged for the room.
Ford Mon, 24 March 2025
Good
Samah Fri, 21 March 2025
Good
Liked: The customer service and the front desk were very nice and accommodating to us. We had 2 requests and they accommodated both. The first was for our 5 rooms to be on the same floor. Not only were they on the same floor they were right next to each other. The second was if they can serve breakfast at 5 am rather than the normal 6 am. They understood we were all fasting for Ramadan and needed to have breakfast before dawn.
Wendy Tue, 18 March 2025
I’ll never stay at another...
Liked: The room was clean and comfortable and look like it had been recently renovated, except for the fact that they didn’t have any USB ports by the bed.
Disliked: Breakfast was supposedly included, but it was just a continental breakfast not a hot breakfast. Basically bagels and hard boiled eggs that were not refrigerated so not consumable. We arrived during a severe weather watch, and when I asked what the protocol was, if the weather turned bad, they said not to worry about it.-we never get tornadoes here. Then I was put on a floor facing west in the windows rattled all night we couldn’t sleep. When I reported it to the front desk in the morning, they acted like they didn’t care. Just said sorry you had a bad night.