Spark by Hilton Jackson Ridgeland Guest Reviews
Write a review
6.0 miles from Jackson centre |
Write a review
Ford Mon, 29 January 2024
Bad
Trinity Thu, 25 January 2024
Exceptional
William Thu, 25 January 2024
It’s was bad an roaches...
Liked: Nothing
Disliked: The floors were dirty their were roaches n the bathroom no cable tv or local channels an the WiFi didn’t work
Quinyaunna Sat, 23 December 2023
Again I apologize to all...
Liked: I’m not here to rate my stay, but to apologize on my behalf, and on the behalf of Briarwood Inn and staff to the recent guest and their unpleasant stay I am deeply sorry, and as I always strive to make sure that all guests are comfortable and happy during renovation I hope to soon make it up to you after renovation is complete, because that is not that experience that Briarwood Inn would want any of our guest to have
Disliked: Nothing- only here to reach out to the guest and apologize on behalf of Briarwood Inn, that upon completion of renovation I hope to give you a different experience and a better stay as Briarwood continues to strive,grow an build we promise to be there for our guests in anyway we can can. Your concern is our number one priority and we value your opinion
Quinyaunna Sat, 23 December 2023
An hope to make it...
Liked: I am only here to apologize to the guests as we are renovating my job is to make sure your comfortable and happy about your stay as we are renovating it will be up a running hopefully mid or end of January and hopefully we can change your feeling about your past stay my apologies - -Night Clerk
Disliked: Nothing - I apologize to any guest and on behalf of Briarwood Inn for your unpleasant stay.
William Wed, 20 December 2023
The staff is not very...
Disliked: When I arrived I found that despite them having my credit card on file, they demanded cash only payment. Was not expecting that at all. This forces many to use the atm in the lobby. The whole place is in need of better maintenance and housekeeping. The exit doors on the building were tied shut with coat hanger wire with a sign warning of possible penalties if caught removing them. The room was dirty. I saw two black bugs craw out under the bathroom sink. The entire property is in desperate need of repairs. It did look like they are trying to remodel but are still putting guests in unsatisfactory rooms. I would NOT stay here again.
Älèxîs Sun, 17 December 2023
In all I overall DO...
Liked: I absolutely hated my stay there . It comes with no refund once paid . Advertisement is false , building is going under reconstruction.
Disliked: The facility had uncontrolled pests such as roaches and nets . Rooms were down . Showers were completely nasty , carpets were dirty. The sheets were nasty as well. Hotel was more dangerous to be at then being on the street. Building should be close down. It’s Not Briarwood Inn it’s an old comfort inn. No wifi service and no heat . Holes in walls .
Chaderick Wed, 16 August 2023
Liked: The breakfast did not make me sick.
Disliked: This was the worst hotel I have seen in my lifetime. There were roaches there, all elevators were broken, no towels, pool out of service, vending machines empty and the hotel staff was extremely rude. I was scheduled to stay 3 days but stay only 1 day.
Taalibah Tue, 1 August 2023
Liked: The hotel associate was very helpful. The sheets were clean and bed was comfortable. Breakfast was as advertised and was very good. I love that the hotel was next door to Chili's. I was able to get a drink and some laughs at the bar.
Disliked: The hotel is out of date. The pictures online are all old pics. The dinning room chairs are peeling, the carpet is old and needs to be changed. I didn't even walk on the floor without my shoes on. Also the pool was green so I couldn't enjoy this amenity.
Terrence Wed, 12 July 2023
Liked: Staff friendly
Disliked: Roach infestation caused me to only take a shower and sleep in my car in the lot.