Superb

Liked: Staff very friendly and helpful. Good location for my needs. Lots of food options near by.

I found the staff genuine...

Liked: Great location. Get in and out of town easy.
Disliked: It’s an older property but still modern enough.

All was fine until..

Liked: When I first arrived, I was impressed by the initial service I received. The person at reception was informative and answered all of my questions. Also, at the time of my arrival, I was surprised at the details in the room for it being a basic and economical hotel. I was surprised that they provided things like quality coffee with the coffee maker and that they provided essential bathroom body products, even makeup remover- which was different.
Disliked: After using the room for a couple hours and putting my 3-year-old daughter down to sleep, I did not notice until I was about to go to sleep that there were bed bugs. I inspected the bed and there were several that I could see. I informed the staff and they offered me a different room and attempted to guarantee that the problem was isolated in the first room I was in. I didn’t take more than 5 minutes of being in the second room to notice another bed bug so I informed the staff that I would be leaving immediately and that I expected a refund. I was surprised that they said they would offer a refund on the condition that I did not write a review. Of course, it is important to be honest about experiences like this and to keep the general public safe and healthy, so the review is necessary. The hotel should take proper measures to utilize pest control and to mitigate this problem, it is one of the risks of operating a business in this industry.

good

Liked: clean and quiet
Disliked: the refrigerator motor was very loud and we had to unplug it. also the heater/fan was loud but kept the room warm for the cold weather.

Superb

Very good

Liked: Good value for your money. Very clean, comfortable bed and hot shower.

Disappointing

Superb

Liked: Convenience and the price.

Comfortable and great value for...

Liked: Lots of outlets, room clean, fluffy towels, breakfast had nice tables, lots of food and coffee. Walk in shower and working bathroom fan!
Disliked: Outside appearances are a bit deceiving because of the “run down” look. Needs clear parking lines