Exceptional

A nice, reasonably-priced place to...

Liked: The room was comfortable, clean room with a high vaulted ceiling. The wood burning fireplace was nice and logs were provided at no charge. The Illy espresso machine was a nice touch. The shower had very good water pressure. Excellent location on the Main Street in town, and plenty of parking available. One of the more reasonably priced lodgings in St. Helena.
Disliked: Information provided at check-in was not very helpful; we were not informed about a complimentary tasting at the winery next door, and when we noticed the card with the offer buried in the arrival envelope it was too late to schedule. We asked about gluten-free and non-dairy options for the included breakfast and were told we could probably find a restaurant in town (but no specific recommendations were offered). The continental breakfast was not very good. While a single gluten-free muffin was provided 1 day and GF toast the other, the breakfast offerings included a slice of cheese, a slice of ham, 1 hardboiled egg and the fruit consisted of a few grapes (which were sweet) and a few chunks of bland, unripe cantaloupe. The coffee was however quite good.

Great location and clean with...

Liked: Great location and staff
Disliked: Value was a bit steep in price, but it varies by season.

Exceptional

If you are looking for...

Liked: Beautiful small luxury hotel in the heart of St. Helena. Great staff, comfortable rooms and use of health spa was a plus!

Superb

Good

Liked: great location without street noise
Disliked: reception desk was empty during non check in/out time period. Included breakfast was disappointing and server doesn’t seem like trained to service guests.

Bed very comfortable

Liked: Came on time. Coffee was good.
Disliked: Quality of food . Some of fruit was not good. Mold on jelly.

Very good