Name: South Lodge
Address: Brighton Road Lower Beeding, Horsham
Telephone: 0800 031 8416
Rating: 4.25

Exceptional

Beautiful stay

Liked: It’s our 3rd time here , we love it. The spa is amazing and the grounds are so beautiful. Had the best dinner in the Camilla restaurant also had the best facial Iv ever had , left my skin glowing.

Expensive but worth every penny...

Liked: Friendly lovely staff - beautiful building & fabulous room

Beautiful hotel, grounds and Spa

Liked: This is our 3rd time visiting South Lodge and the Spa. Beautiful building and grounds and definitely feels like a treat as soon as you pull into the car park. The hotel is very well maintained and presented. The Spa is excellent and spotless and we all loved our treatments. The food both in the Botanica and Camilla restaurant are of very high quality.
Disliked: Some of the staff were not as customer centred as they have been previous visits. Not rude but definite improvements could be made. We had a misunderstanding on our original booking which we had to cancel and rebook and I found the girl I dealt with on the phone to be obtuse and not motivated to try to secure for us the best deal for our party of 4. Also in the Camilla restaurant we were presented with a set menu £90 for 3 courses. No one in our group would be able for 3 courses, so we had to ask the price for 1 or 2 courses. In the end 2 of us had 2 courses at £75 pp and 2 of us had just one course at £50 pp. £50 for one course (very small portion sizes so thank goodness for the delicious complimentary bread) is extortionate and we felt taken advantage of on what was already a very expensive break. £2,400 for 4 people which included 2 rooms, 4 treatments, lunch on day of arrival, dinner in Camilla, after dinner drink in the bar and coffee before we left.