Very good

Great modern hotel in awesome...

Liked: Location was excellent! Love the area. Hotel was beautiful modern and comfy. Good size rooms and comfy bed. Nice bathroom.
Disliked: Only thing I would have liked is a coffee maker in the room or some coffee station in the hotel.

Good

On the whole loved staying...

Liked: Great location, but knew what to expect as have visited the area before. Helpful staff on arrival. Made use of lounge area as I arrived earlier than check-in time. Room very clean and comfortable. Also close to pool. Loved the pool and used it at least once a day. Good chambermaid service. Despite the very hot weather throughout my stay, loved that the room was quite cool without using AC.
Disliked: For this standard of hotel, I felt the maintenance of the room was not up to date. The wooden desk/counter was quite chipped, leather top marked and stitching was worn. Also some paint missing/scratches on the wall by the TV and all the television cabling was messy ... should have been tidied up better. Would also have been good to have some electric sockets at desk level. Disappointed that on check in, it wasn't pointed out that any music/noise from the main area of the hotel is very audible in room 222. Fortunately I am not a light sleeper but I know quite a few people who would have found this annoying. I'm not complaining about the noise, but it should be mentioned to guests when checking in.

Exceptional service.

Liked: Every person we came into contact with was friendly, helpful, and professional. Very clean hotel. Loved the large bathroom. The pool itself refreshing and pool service amazing.
Disliked: The pool area has loose cement blocks. We would have preferred to stay in a quieter room. New matrices are in order.

Superb

Exceptional

Good

Superb