Sonesta Simply Suites Silicon Valley - Santa Clara Guest Reviews
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1.0 miles from Santa Clara centre |
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Jennifer Sun, 6 April 2025
But it was comfortable though
Liked: Having a kitchenette
Disliked: Paying for parking, no breakfast and had to pay for additional food for outrageous prices
Petrus Thu, 3 April 2025
Very good
Michael Mon, 24 March 2025
Pleasant
Liked: The location is perfect to get to Paypal Park.
Disliked: The bathtub had molded spots, the TV didn't work (had an error message that the satellite wasn't working properly), had other people's hairs on our towels, and the AC went from 53 degrees to 70, nothing in between. Just not the quality you would think you would get for the price.
Christina Mon, 17 March 2025
Exceptional
Maritza Sun, 16 March 2025
Exceptional
Alex Fri, 14 March 2025
Terrible stay.
Liked: The hotel was clean but the lobby area and hallways were dirty.
Disliked: The staff was very rude , very long hallway to walk through to get to the room. I was told it was a 250$ deposit upon arrival after booking already on booking.com. Paid the deposit fee and was told 3-5 business days after we left it would be returned. After 5 days still no deposit. Called back and asked why and was told over the phone 5-7 days now. 7 days no deposit back, called again and was told 7-10 days. Today is the 10th day and still no deposit back. Very ridiculous and unprofessional service of both the hotel and staff.
Leo Tue, 11 March 2025
I love this hotel. Will...
Liked: It's very clean, the room has a big space, a quiet location, and a big parking lot
Disliked: Nothing
Opus Tue, 4 March 2025
Stop scamming customer by hidden...
Liked: N/A
Disliked: They charge $7.50 parking per day on a checking-in.I have no choice to pay this hidden cost for checking-in.They don't mention about parking is not free on booking.com listing.They are scamming customer by lowering price per night using hidden cost like parking fee. Room smelled so bad. Towels were so dirty.
Kip Sun, 23 February 2025
Very good
Chris Mon, 3 February 2025
Exceptional