Exceptional

Terrible. It stank - literally....

Liked: Location
Disliked: Rude staff, reeked of perfume which gave me a headache

Wanted to like the place,...

Liked: Staff very friendly.
Disliked: The room was appointed with a mattress on a low steel frame without a box spring. It was about 12-15”off the floor and very difficult for a 70 and 80 year old with arthritis to get in and out of. Second, the metal frame was larger than the mattress and due to how crowded the walking space was around the bed, was a safety hazard. My partner did hit his ankle on the sharp corner. The space between the wall and the bed was about 4’ but a large chair was positioned in that space leaving only 12” to maneuver. Why didn’t we move it you might ask, well it was needed to help get us up from the low bed. The lamp with the round table was damaged and did not have a level surface, so the person on that side of the bed could not put their glasses and phone on it without them sliding off. Later, when questioned about these things, we were told it was an ADA accommodation. I am a nurse, and that room mattress and spacing was not ADA compliant. There was no way a wheel chair could have moved around the bed as it was.

Overall it’s a good place...

Liked: The property was close to restaurants and shopping.your getting a good value for your money and hotel has everything you need.
Disliked: I didn’t like about the property that it could use a little more cleaning in the hallways. The bed was a bit squeaky.

Horrible, I ended up canceling...

Liked: nothing
Disliked: Dirty walls, shower, toilet, and bedside tables. Unhelpful staff, and unreachable management.

Very poor

Exceptional

Very good

Good