Sonesta Simply Suites Memphis Guest Reviews
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17.7 miles from Memphis centre |
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Frances Sun, 10 November 2024
Bad
Liked: NOTHING!!!
Disliked: INACCURATE WEB DESCRIPTION!!!People were out front arguing LOUDLY @ around 3am.Doors banging during 11am til I left way before checkout because of disgusting feelings towards this place.ABSOLUTELY NOTHING LIKE OTHER SONESTAS FOR SURE!!!WASTED MONEY!!! and it makes me very cranky.
Randy Sun, 3 November 2024
Bad
Liked: Absolutely Nothing, location was ok
Disliked: Nothing
Randy Sat, 2 November 2024
I hope someone in upper...
Randy Sat, 2 November 2024
I have never been taunted,...
Liked: Location only
Disliked: They were very crooked. It was 2 employees that demanded we pay with cash. So they could pocket the money. They put us in a room (324) which was not clean, bathroom have mold on the walls and the ceiling. Toilet kept stopping up, the kitchen sink had a bad leak, and I had to buy a bucket to put under the sink so when I washed dishes the bucket could catch the water leaking. Then it was so bad we had to dump it twice a day. They would not put me in another room. Keep in mind they said I couldn’t book through booking.com anymore because they specifically put me in room 324 and demanded cash payments. I am sure Sonesta Simply Suite does not even know that room 324 is getting rented out because they would not give me receipts when I paid in cash. As soon as I demanded to be put in a more cleaner, comfortable,operable room and mentioned about me calling code enforcement. He threatened to put me and my family out. Then I finally demanded to be treated like a paying customer who gave them $109/ day for 50-60 days he told me I had to check out in the morning. I will be following up with my attorney and contacting Sonesta Simply Suite corporate office because I am sure they are not aware of the scheming and terrible Customer Service that they display. I am a very patient person and put up with a lot of BS from their shiesty staff. I even have proof through cashapp that I paid a Kal Patel over $4200 in payments for room 324 on top of 2,000+ in cash. Keep in mind that 2 of my kids got sick several times which had to have come from the mold on the bathroom walls and ceiling.
Rashad Sun, 13 October 2024
Poor
Alan Sat, 5 October 2024
Exceptional
Tamara Mon, 23 September 2024
Bad
Disliked: STAFF LIED ABOUT TAKING A DEPIOST WHEN CHECKED IN AND REFUSED TO RETURN IT TOOK 4 DAYS BEFORE I HAD TO GO TO THERE AND DEMAND MY MONEY BACK I WAS YELLED AND CUSED AT AND HE THROW THE MONEY AT ME
Debargha Fri, 6 September 2024
Bad
Liked: Nothing
Disliked: I didn't like anything that was in the room. The bathroom was clean, the table was not clean. Absolutely useless. If you want to do business like this then close and open a barbar shop, its better.
Aju Thu, 5 September 2024
They took 50$ deposits which...
Liked: They took 50$ deposits which is good but until am righting this review I don’t get my refund.
Disliked: There is not truck (18) wheeler parking space
Raequan Wed, 4 September 2024
Bad
Disliked: The roaches, the smell, the amenities barely functioning, the doors locking at night and key cards not working.