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Sonesta Simply Suites Memphis ee - (888) 323-5826
Sonesta Simply Suites Memphis, 6085 Apple Tree Drive, Memphis, TN -(888) 323-5826
Area: Memphis Southeast
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BOOK ONLINE OR CALL - (888) 323-5826
2.45
HOTEL RATING: 
DISAPPOINTING
2.45 out of 5 (333 Ratings)
17.7 miles from Memphis centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located within 12 miles of Stax Museum of American Soul Music and 13 miles of Graceland, Sonesta Simply Suites Memphis provides rooms in Memphis. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel features family rooms. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels, a kitchen and a dining area. Guest rooms will provide guests with a fridge. Brown Park is 13 miles from Sonesta Simply Suites Memphis, while Memphis Rock 'n' Soul Museum is 14 miles away. Memphis International Airport is 6.2 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Spanish
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
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Sonesta Simply Suites Memphis Guest Reviews

Overall Average Score: 
Disappointing (2.45 out of 5)

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5

Exceptional - 5.0 out of 5

Tekeylia Fri, 24 January 2025

Exceptional

0.5

Poor - 0.5 out of 5

Shantrics Tue, 24 December 2024

Bad

0.5

Poor - 0.5 out of 5

Desmond Sun, 8 December 2024

Bad

0.5

Poor - 0.5 out of 5

Frances Sun, 10 November 2024

Bad

Liked: NOTHING!!!
Disliked: INACCURATE WEB DESCRIPTION!!!People were out front arguing LOUDLY @ around 3am.Doors banging during 11am til I left way before checkout because of disgusting feelings towards this place.ABSOLUTELY NOTHING LIKE OTHER SONESTAS FOR SURE!!!WASTED MONEY!!! and it makes me very cranky.

0.5

Poor - 0.5 out of 5

Randy Sun, 3 November 2024

Bad

Liked: Absolutely Nothing, location was ok
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Randy Sat, 2 November 2024

I hope someone in upper...

1

Poor - 1.0 out of 5

Randy Sat, 2 November 2024

I have never been taunted,...

Liked: Location only
Disliked: They were very crooked. It was 2 employees that demanded we pay with cash. So they could pocket the money. They put us in a room (324) which was not clean, bathroom have mold on the walls and the ceiling. Toilet kept stopping up, the kitchen sink had a bad leak, and I had to buy a bucket to put under the sink so when I washed dishes the bucket could catch the water leaking. Then it was so bad we had to dump it twice a day. They would not put me in another room. Keep in mind they said I couldn’t book through booking.com anymore because they specifically put me in room 324 and demanded cash payments. I am sure Sonesta Simply Suite does not even know that room 324 is getting rented out because they would not give me receipts when I paid in cash. As soon as I demanded to be put in a more cleaner, comfortable,operable room and mentioned about me calling code enforcement. He threatened to put me and my family out. Then I finally demanded to be treated like a paying customer who gave them $109/ day for 50-60 days he told me I had to check out in the morning. I will be following up with my attorney and contacting Sonesta Simply Suite corporate office because I am sure they are not aware of the scheming and terrible Customer Service that they display. I am a very patient person and put up with a lot of BS from their shiesty staff. I even have proof through cashapp that I paid a Kal Patel over $4200 in payments for room 324 on top of 2,000+ in cash. Keep in mind that 2 of my kids got sick several times which had to have come from the mold on the bathroom walls and ceiling.

1.5

Poor - 1.5 out of 5

Rashad Sun, 13 October 2024

Poor

5

Exceptional - 5.0 out of 5

Alan Sat, 5 October 2024

Exceptional

0.5

Poor - 0.5 out of 5

Tamara Mon, 23 September 2024

Bad

Disliked: STAFF LIED ABOUT TAKING A DEPIOST WHEN CHECKED IN AND REFUSED TO RETURN IT TOOK 4 DAYS BEFORE I HAD TO GO TO THERE AND DEMAND MY MONEY BACK I WAS YELLED AND CUSED AT AND HE THROW THE MONEY AT ME

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Sonesta Simply Suites Memphis 6085 Apple Tree Drive, Memphis, TN
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