Sonesta Simply Suites Boston Braintree Guest Reviews
Write a review
2.0 miles from Braintree centre |
Write a review
Donnette Tue, 29 October 2024
Horrible and I think I...
Liked: The location was good. I did not purchased any Breakfast
Disliked: We got no wash cloth and no body wash. The shampoo and conditioner bottles were empty. The phone didn’t work. The place smelled like mold. The sheets were dirty and the chairs were stripping and dirty. The hallways and stairs were dirty and stink.
Joanne Mon, 28 October 2024
Ok
Liked: Near my daughter. Friendly staff. William was great
Disliked: Room needs another chair for the table area
Sage Sun, 27 October 2024
Not a place we'll stay...
Liked: The staff tried hard to help. There were lots of people complaining about cleanliness and broken things. We needed the sofa bed mattress replaced, which they did. I also had to ask for a hair dryer since there wasn't one in the room. They brought one.
Disliked: The whole place smelled bad. The state of the nice design was shabby. And it was the most expensive of our 5 day trip in the area.
Ibrahim Sun, 27 October 2024
Pleasant
Barbara Sat, 26 October 2024
We appreciated the clean room...
Liked: Clean, well appointed
Disliked: No luggage racks, 1 chair in room for 2 guests,
Hasson Fri, 25 October 2024
Clean, nice staff, close to...
Disliked: This is the first hotel I have visited that did not offer hot coffee in the lobby. Only the small coffee maker in the room was an option. Don't know if this is a new money saving trend or not.
Mendoza Mon, 21 October 2024
They canceled our reservation 5...
Kelly Mon, 21 October 2024
Awful
Liked: Location
Disliked: Overbooked by five rooms.Couldn't get in for check in time, we had to be in for a wedding to change. Staff very rude, called to ask a few questions was hung up on.Hallways and room smell like mold, two lights out in room.Don't stay with children, men roaming around parking lot , in and out.Seems like a lot of drug activity. This is a transition hotel, management doesn't care about their guests needs or safety!!Stay elsewhere
Mark Fri, 18 October 2024
Pleasant
Harvey Wed, 16 October 2024
We always stay here when...
Liked: The bed and pillows are above average. The room is always very clean. There is new staff and they are nice and efficient.
Disliked: Arrived to no heat in the room and no way to fix it until the next day. As the hotel was full, we were not able to move. The next day someone arrived early and solved the problem.