Sonesta Select Phoenix Camelback

Pool and spa was great; clean rooms and great staff.

Liked: Pool, hot spa and staff :)
Disliked: Tiny ants in the room.

comfortable room, good a/c, nice...

Liked: The hotel is in a great location walking distance to nice stores and many restaurant options. The pool area is nice, the room was comfortable, the parking was adequate. The staff could have been friendlier but the rest of the experience was very good.
Disliked: the staff was a little unprofessional, could not answer questions, sometimes hard to find-not at the front desk, but in the end it worked out and we had a pleasant stay

I’ll be returning

Liked: The room was perfect!
Disliked: The carpet was filthy

Exceptional

Had an amazing time with...

Liked: Pool and hot tub, staff and plenty of parking
Disliked: It was actually pretty nice

Good

Liked: Good location, and value
Disliked: Could hear the next door neighbors clearly and smell their smoke thru the connecting door. Also, was unable to split the bill at checkout with my friend.

Exceptional

Comfortable and affordable

Liked: The flavor of the food was great and it had a good presentation.
Disliked: The food is pre-packaged and not customizable; for example, asking for no cheese. But the flavor made up for this.

Exceptional

Liked: Friendly, helpful, accommodating staff. Excellent customer service.

Exceptional