Sonesta Select Newport Middletown Guest Reviews
Write a review
1.2 miles from Middletown centre |
Write a review
Jennifer Mon, 4 November 2024
Will never ever stay here...
Liked: It was modern
Disliked: Weren’t in the correct room with a balcony like I paid for. My kids couldn’t sleep on night one because of the loud guests yelling and screaming and police being called. There was a pervert videotaping and saying inappropriate things to the young woman and men in the hot tub and police were not notified they allowed this guest to remain on the premises . We were yelled at by a staff member that my daughter was not allowed to walk to the pool in a hoodie with her bathing suit bottom (there are no rules stating this) and that was it for me.
Aldo Tue, 29 October 2024
Passable
Buecklers Mon, 21 October 2024
Not great
Liked: Check in was good.Property looked nice.Room was clean and bed was comfortable.
Disliked: The lock of my room didn‘t work.Woke up because the couple in the next room came back to their room in the middle of the night and they talked about their evening for quite a while. It woke me up and I could hear every word, although they were talking in a normal way. I had a tough time getting back to sleep because of it.Reported both things when checking out next day.The 2 women at the front desk seemed annoyed and did not apologize for any inconvenience.One said that the locks were exchanged recently and should work- which the one of my room clearly did not.All in all- it was an okay stay, but I don‘t think I will be back.
Christine Fri, 18 October 2024
Exceptional
Stephanie Mon, 14 October 2024
Exceptional
Andrew Mon, 14 October 2024
It felt more up to...
Liked: Easing of finding the room. Size of the bathroom.
Disliked: No instructions on policies. Was a complimentary but limited, breakfast available? Where could I get a cup of coffee and refills in the morning?! Were any newspapers for sale? There was a creepy-crawler found on the couch in my room that quickly ran between the cushions—when I reported it I was told that the first floor gets a lot of insects. It was smaller than a roach, perhaps larger than a bed bug, but was it a beetle, or large cricket.
David Fri, 11 October 2024
Very good
Norberto Fri, 11 October 2024
Restful, quiet, short distance from...
Liked: Nice and quiet
Disliked: No complaints
Barbara Mon, 7 October 2024
Bad
Liked: Not much
Disliked: The bed very uncomfortable Room size smallBathroom door that wouldn't stay openNo microwaves in the roomOveral uncomfortableBreakfast was not includedWe typically stay at sonesta in Warwick which Is far superior
Dan Thu, 3 October 2024
Passable
Liked: The property was OK.
Disliked: The breakfast was awful. I understand that they have "Continental Breakfast", but this one was something you can't eat, and items were on short supply, people waking up early could have them. I'm talking about Cream Cheese.The better stuff was in different location, on the other side of the reception, but you have to pay for it.Please, in the future, scrap the breakfast from your site, say no Breakfast is available.