Sonesta Select Detroit Auburn Hills Guest Reviews
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2.1 miles from Auburn Hills centre |
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Sandra, Kingsvilee Mon, 13 June 2016
Liked: Clean; good location.
Disliked: None.
Stephanie, Sandusky Mon, 18 July 2011
The staff was friendly and extremely helpful. Check in and out was fast and easy. The rooms were clean and the beds were very comfortable. I will definitely use this company again.
Liked: One of the Best!
Kayla Mon, 14 April 2025
Good
Liked: Location and price
Disliked: It smelled like marijuana so bad!!!
Amy Mon, 7 April 2025
It was a very unfortunate...
Liked: We had high hopes for this facility. Unfortunately we were let down. The only hilite was the staff. We got to the hotel at 9pm on Friday evening. We were then informed that the breakfast I paid extra for online wasn’t available on the weekends. I heard many conflicting stories about this from the staff. I was promised a refund that I have not gotten. We were also told there was a 50$ deposit that I was not aware of. And I’m still waiting for my refund for that. The whole building smelled of marijuana. We were allowed to change rooms, but we had many issues with the keys deactivating. All My 5 year old and 8 year old wanted to do when we got there was swim , so we went down about 10 pm. There wasn’t anyone in there, but there were towels everywhere and the chlorine was extremely powerful. The whole time we were there it seemed there were unsupervised teenagers there wandering the halls. We had garbage outside of our door for 2 days. We went out for the day on Sat and when we got back to the hotel we were locked out of the side entrances and our room. The front desk had 5 people waiting with the same issue. There was dust in the vents of the hallway and all over the walls. The staff was very friendly but there was only one person to be seen working alone the whole weekend. I can imagine these nice people won’t want to work there for long. I would not recommend staying at this hotel!
Brooke Mon, 31 March 2025
Disappointing
Disliked: No breakfast during the weekends. Which is not noted anywhere while booking
Amber Sat, 29 March 2025
Very good
Amber Sat, 29 March 2025
Very good
Melanise Thu, 27 March 2025
Lynne was amazing!!! Very kind...
Davis Fri, 21 March 2025
Very good
Big Mon, 17 March 2025
Superb
Brittney Sun, 16 March 2025
Disappointed
Liked: Close to where we needed to go
Disliked: No breakfast on weekends still waiting on a refund from that, staff didn't seem to know what to do and manager couldn't be reached.
Nicholas Sat, 15 March 2025
Fun getaway with my son,...
Liked: Pool was nice and warm
Disliked: Everything was great. We have stayed here 3-4 times past 2 years, it's by far our favorite for the value.