Was there only one night while attending a concert at Eiseman Center. Bed was excellent, Shower was good. Room altogether adequate for my limited use. No free wifi, which I think all hotels should have.

Liked: Good bed; close to Eiseman
Disliked: No wi fi

Short. Was going to stay...

Liked: I love the quietness
Disliked: That you provide a balcony, but it can not be smoked on…you may want to put that in your ad.

Exceptional

Exceptional

Good

Very good

Passable

Liked: The general manager accused my family of having marijuania in a room where there were only kids, and when I confronted her about the accusation, she flat out refused to prove it to me. I even went as far as asking a neighbor to please tell me what they smelled inside the room and they responded my dog was what they smelled. When I asked the gm to send someone up with me to inspect the room, she again flat out refused. She informed me that I had to pay a 250 cleaning fee or leave. We had 2 rooms and 3 children. I wasn't paying for something that we did not do. She even went as far as threatening us with the police. I don't know what your screening process for employees are but unfortunately, she canceled all the positive interactions we had had with the other staff. I will NEVER recommend this establishment to anyone. I honestly felt like we were being racially profiled.

Stay was Great it was...

Liked: Room was very nice and comfortable and clean
Disliked: First off, my girlfriend and I woke up and went to the front desk to pay for another night, we then proceeded to go outside to our car to smoke and we left .. when we came back we went to the front desk to ask for more towels ( we been asking for towels since the 1st night) we went back to our room then 5 mins later the Manager came knocking which this was our first time seeing her and we have been at this room for days “asking to walk threw our room because she suspected that we were smoking marijuana in the room.. Which was not true at all she proceeded to walk threw our room walk on the balcony and bathroom she also complained about towels my girlfriend was using to remove her make up when we clearly asked for make up towels the first day we arrived and did not receive them …. Keep in mind that I’m am a youth coach and book rooms for me and my youth kids all the time ….We will be calling corporate I don’t appreciate being targeted all off of speculation I’m highly upset and will not be staying here in any city ever again ! I’m truly upset for being accused of something I didn’t do she never had any real intentions on checking on us it was all accusations and speculation her real reason for being there was to accuse and point fingers when she didn’t check on us the entire stay no welcome no are you guys enjoying the stay none of that !!

Would gladly return

Liked: Clean and quiet
Disliked: N/a

Exceptional