Sonesta Select Birmingham Colonnade Guest Reviews
Write a review
7.0 miles from Birmingham centre |
Write a review
Gandy Thu, 14 November 2024
Exceptional
Liked: The staff treated me like family. When I walk in everyone welcome me with a smile.
Wayan Thu, 14 November 2024
Superb
Wayan Thu, 14 November 2024
Superb
Cheryl Sun, 10 November 2024
Not what we expected
Liked: The bed & linens we’re comfortable.
Disliked: There was a major renovation going on. Staff was scarce. Our t.v. Would not work. We were Told it would be fixed, but no one came. No extra mirror in room. No ice machine. Shampoo/soap dispenser were empty in shower.
Henry Sat, 9 November 2024
Good
Byren Fri, 8 November 2024
Okay for one night
Liked: Quiet! Lobby is great
Disliked: They’re doing renovations so it’s extremely dirty and dusty and pool was down
Andrea Thu, 7 November 2024
This was one of the...
Liked: I booked this hotel because it had an indoor pool. I got there and it says the pool was under maintenance. Not one person did maintenance on that pool the whole time I was there I won’t be going back.
Disliked: It was terribly messy loud a lot of work going on I won’t be coming back
Fatemeh Thu, 7 November 2024
Pleasant
Liked: The staff were nice and helpful.
Disliked: It is very rusty and has a terrible stink.
Tonequa Tue, 5 November 2024
It was decent for the...
Liked: The layout of the room was nice. The price was great.
Disliked: The sofa in the room had stains on the cushions. Only one elevator was working. Floors near elevator weren't clean. Indoor pool closed. Parking lot crowded with shipping containers, I assume they were about to renovate.
Dominique Sun, 3 November 2024
Hotel Good but need training...
Liked: Location and Good Room
Disliked: The staff was moody and rude like no hospitality…not all but there’s 1 lady in front, like we weren’t value nothing…! They need to respect and welcome the customers even only for 1 night