advertised cost per night not...

Liked: location
Disliked: surprise "resort fee" incurred at checkout as well as surprise mandatory $40 daily parking fee at check in which was not calculated into cost per night at time of booking, throwing off the value relative to other hotels. also, Friday morning at 7am a loud labor protest happened in front of hotel, waking everyone. although timing and nature of protest was probably out of control of the hotel, there was also no acknowledgement of this at time of check out later that morning, no apologies or even any credit or comp offered (for example, a free breakfast?)...just an additional surprise resort fee was added to. invoice.

Streamline the billing with a...

Liked: Location and hotel was great!
Disliked: The bill was trumped up with a lot of little resort charges that should have just been included in the price. Also even though I paid for the parking they sent me a text after I paid the bill asking me to pay for the parking!

Good

Very good

Hotel needs full refurb and...

Liked: Valet guys were good and helpful.
Disliked: The heating/AC in the room is from the 1960’s - it makes the worst noise ever, woke me up 7 times through the night. Shower water pressure low. Only 2 coffee caps in the room.

Not worth the price.

Liked: Lobby was clean and pretty.
Disliked: Rooms are VERY outdated , especially for the price .

Exceptional

Very good

Liked: Central and close to pier

Disappointing

Liked: Staff were helpful
Disliked: It's overpriced.