Overall, a pleasant stay.

Liked: Super location. The room was nice, the shower head was nice, almost like a massage.
Disliked: The front desk folks were not rude but were also not very friendly. Not what I usually experience when I check into a hotel. Didn't seem to really care whether I was there or not.The pillows were not comfortable.

Disappointing

Liked: Near Amtrak stations
Disliked: There was no shower gel and no water provided, and the shower in the bathroom was broken even though we were checking in. Even if I send a message, no one will pay attention to it.

Superb

Liked: The staff was friendly and it was in a good location.

Superb

Very good

Liked: close to centre city
Disliked: very small room

Overall I had a good...

Liked: It was centrally located to everywhere I needed to go! Staff was friendly and helpful :)
Disliked: The coffee/drink bar was not consistent with their hours. Twice I came down when they were supposed to be open and they were not open. Once I came down when they were setting up, and they saw me sitting at the counter and didn’t even acknowledge I was there or ask if I wanted a drink.

Convenient location and clean hotel...

Liked: The property is within walking distance to the 30th St train station (Amtrak), Reading Terminal Market, and city hall. Location is extremely convenient. The front desk staff are very polite. My room did not come with a couch, which was advertised in the booking photos. When I inquired with the staff, they immediately changed my room to my preference. Great service. The hotel is quiet, and the rooms are clean and functioning. The valet service is convenient, and the staff are nice.
Disliked: The beds are a little tough on the back. Bring your own pillow.

Very good

Pleasant stay in a great...

Liked: Fantastic location, friendly staff. Baby cot was good
Disliked: Could have been a little cleaner, but not horrible