I booked a king room with this hotel. Upon arrival, they just checked me into a queen room without saying a word about the king room I thought I was going to walk into. When I went back down to talk to the staff they blew it off like it was no big deal. I tried to talk to them the next morning, but same response - pushed aside, they didn't care. They said I could call and get the difference refunded by the place I called to book the hotel. So I did, but the staff at the hotel lied and said the queen and king room cost the same amount. Not according to the website. Thankfully the company refunded me my money but the point is that the staff at this hotel is unwilling to help, they are rude and disrespectful. The manager made a comment about how it looked like my boyfriend and I had a rough night when we came into the hotel! Like that was any of her business anyways. Either way, the ghetto trash employed at this hotel all deserve to be fired.

Liked: Nothing was good.
Disliked: The staff is not friendly at all.

I stayed in a suite because I went to a concert at The Rave for my 21st birthday. The hotel was beautiful and the room blew me away. It was so spacious and gorgeous!

Liked: The legs and feet set in the bathroom; how comfortable and clean the hotel was!
Disliked: No food vending machines - have to go down to the lobby area.

We had a GREAT stay at the Crowne Plaza hotel. It definitely exceeded our expectations. The price was great as was the room and the staff. We will stay again the next time we are in Milwaukee.

Liked: Friendly staff; great service; large room; great price; conveniently located to many attractions we visited.
Disliked: Cleaning staff was very loud in the morning.

Poor

Ok

Liked: Good location
Disliked: Hottub isnt working

Never again

Liked: It cost a lot of money well I spent to not have breakfast and also no where to wash cloths and no one never cleaned my room and I was there for a whil
Disliked: I didn’t like nothing

Pleasant

Good but could’ve been better...

Liked: The customer service was very helpful exceptional!
Disliked: The hot tub was closed and it was not listed anywhere before arrival. The pool looked scary with a wooden piece over the hotub and paint everywhere it felt like a construction zone. Therefore my kids nor myself got to enjoy the amenity. Also, the restaurant was completely closed so I had to keep running out to get food for my boys and myself. All in all I booked it for the convenience of having everything on property since I have small children but I did not get to enjoy that :(. Every single employee was gracious and pleasant.

Good

Disappointing

Good

Disappointing

Liked: none
Disliked: tv did not work