Superb

Superb

Very good

Superb

Bad

Disliked: Charged the deposit for unknown costs. I emailed them and asked and got no response

Very good

Liked: Staff very helpful
Disliked: Pay parking, resort fee even if you do not use any of it

Exceptional

When going down to describe...

Liked: This is my go to hotel all the time just because they have an indoor pool and my son loves the water
Disliked: As soon as i arrived to the hotel room, there was a leak outside of the fridge and our floor. Coming back from the pool around 9pm we showered just to come out to some dirty towels with yellow stains stains. My hubby had paid in advance for breakfast, which breakfast was very limited and was undercooked and cold. The price was too excessive for 3 plain pancakes and some avocado Toast $50

See comment above

Disliked: I could have given the staff excellent but the staff of the night of Christmas Eve wasn’t friendly at all. No smile, no words to say after I said thank you for the hot water I asked, he just looked at me like I bothered him. I’ve been asking for hot water since checking in because our coffee maker in the room wasn’t working. The front desk suggested I could ask at the restaurant since he wasn’t able to fix it after checking it. They gave us one the third day, but I still went to the restaurant to get it bc the water is really hot. Stayed there for 3 nights and all bar tender were friendly except for the night of 24 Dec