It's not a word, but that's how I describe my stay, fantabulous! All the employees were very nice and helpful. My room was both clean and cozy, the hotel was walking distance to the mall, the movie theater and several great restaurants. Plus, in the parking lot is a Starbucks and across the street is the best doughnut shop ever! There is no doubt that when I come back to Grand Rapids I'm staying at the Ramada Inn.

Liked: Fantabulous!

Very nice hotel; good price, good location.

Liked: Affordable.
Disliked: A little slow with check in.

Liked: Very clean.
Disliked: Housekeeping was pushy - knocked the first time at 8:30am. 15 minutes later then just tried to walk in.

We didn't spend much time in our room. It was comfortable. We did like that it was connected to the "Old Chicago" Bar & Grill as it was pouring outside and didn't want to venture out for food. The pizza was AMAZING!

Liked: Very clean and nicely furnished
Disliked: AC unit in our room rattled all night long

Stay in your rooms and...

Liked: We took our family to the pool area during our stay, and these ladies started yelling and swearing at each other about who was allowed in the hot tub. Made me and my partner uncomfortable as they were yelling at each other with us in between. Didn't seem like a safe environment for families/children. Unless you don't mind woman yelling, swearing and calling each other crackheads over a hot tub. Everything else was fine.

Wonderful stay, would love to...

Liked: It was wonderful. Was nervous about staying here with some of the reviews, but the room was clean and perfect size for the 4 adults and baby we had. The staff was very accommodating, if we asked for something we got it. Pool and hot tub were very nice just wish the pool was a couple feet deeper and that the water slide wasn't permanently closed as we were excited to try it. But other than that our stay was wonderful and I don't think any of us had any real complaints.

Good

Liked: No soap in bathroom. Slide is a huge liability they don't make sure kids ain't climbing up and when told they ignored it.

It as a great hotel....

Liked: Size and cleanliness of the room and lobby.
Disliked: There was no breakfast at all

Passable

Liked: Nothing
Disliked: The breakfast is only Starbucks and they didn’t offer everything on the menu. The pool has a water slide that wasn’t open. No microwave in the rooms. Not what I I would think at a “resort”

My stay was ok my...

Liked: No breakfast
Disliked: I didnt like how the workers were being towards the guest very hostile towards the guest children when they should have been talking to the adults

Passable

Very good

Liked: Pool was nice. Bed and pillows were so comfy I could have bought some of those pillows.
Disliked: Dirty cups by coffee machine in room and fridge on one side smelled gross and leaked water.

Overall, my stay was nice....

Liked: The shower and the pool
Disliked: Site had discrepancies where check-in was at 4 o’clock and checkout was at 12 but at the hotel check-in was at 3 o’clock and checkout was at 11 so even though I booked for 4 PM to 12 the front desk wanted me out before 12 even though the website third-party said 12