Very good

Liked: The location in the heart of Baltimore and the bed. It was the best sleep in my whole road trip.
Disliked: There was a funny smell at the floor and in the room. The breakfast was very basic.

Overall I would stay at...

Liked: The staff were exceptional, very friendly and always willing to assist with any queries.Room was comfortable and clean and the hotel has a perfect location.
Disliked: Breakfast is pitiful, on a par with what you’d expect at a budget motel. There is also no bar yet it’s advertised as having one. It appears that they are currently reworking that area and that there will be a bar/restaurant at some point in the future but for the moment, no.

Pleasant

Disliked: I asked for a vegan / gluten free breakfast in advance, but there were no options.

Superb

Liked: Brandon was in charge at the front desk upon check in.What an incredible young man!Super friendly and helpful!Gave us suggestions on where to go get a bite to eat and how to get there.Always greeting us with a wonderful smile and wonderful attitude.We would come back again just to see him!Valuable employee indeed.

Exceptional

Liked: It was very nice , staff was super nice and accommodating.
Disliked: N/A

Clean, comfortable and convenient...

Liked: The room was clean and comfortable. The staff was friendly and helpful. I parked in the lot next to the hotel for $26 overnight. I was able to walk to and from the concert I was attending and grab food nearby, Definitely would stay again.
Disliked: Everything was great

We were quite comfortable staying...

Liked: All of the staff were very friendly and accommodating. The room was clean and very quiet. Amenities were adequate. Beds and bedding were quite comfortable. Elevators were quick, and the hotel was not crowded.
Disliked: We paid for breakfast, but it turned out to be mediocre. Some apples, a couple of cereal choices, coffee and tea of course (so we ended up just eating out both mornings). The day we checked in we could smell marijuana smoke in the elevator and the 5th floor hallway. Luckily this did not pervade the room. Didn't really smell it the next 2 days. While the hotel is only a few blocks from the Inner Harbor proper, it's a slightly seedy walk to get down there. We never felt threatened, but we felt like we needed to keep our guard up. Some carpeting near main elevator is very uneven, bit of a trip hazard, and the elevators are missing some hardware on the decorative elements, and this makes the place feel a little run-down.

Avoid...go elsewhere.

Liked: Decent location
Disliked: No restaurant (was supposed to have one). Dirty washcloths left in my shower. No ice machines. Included breakfast was pathetic unless you like pop tarts. Hotel clearly a work in progress.

No customer service! Horrible