Sonesta Essential - Rapid City Guest Reviews
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2.2 miles from Rapid City centre |
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Anonymous Mon, 27 May 2024
Liked: The room was at 56 degrees when entered.. it took 5 hours to reach 62...never got above 65 when I set it at 73
Anonymous Sun, 19 May 2024
This guest did not leave comments about this hotel.
Anonymous Mon, 13 May 2024
Liked: hotel employee was wonderful
Disliked: Nothing
Verified Hotel Guest Sat, 20 April 2024
Liked: Nothing. I would give -20 if I could. Mary Pappas worse hotel management ever. She is rude and doesnt know the laws when it comes to how to treat customers.
Disliked: The staff. The rooms are dirty. The heat doesnt work most of the time. The phones dont work. Place is terrible.
Richard Sun, 24 March 2024
Liked: That it was right next to the microtel.
Disliked: Just that you can hear almost everything in the hallways and stuff. The TV worked fine compared to microtel
Verified Hotel Guest Sat, 23 March 2024
Liked: They had a streaming option on the TV. It was very convenient.
Disliked: No
Verified Hotel Guest Mon, 15 January 2024
Liked: I liked the affordable room rates.
Disliked: Requested being moved to a room that doesnt have an adjoining room attached. Got moved to the 2nd floor. To ANOTHER room that has an adjoining room attached. Front desk girl made it seem like any request was an inconvenience.
Dirar Tue, 5 December 2023
Liked: Just the location.
Disliked: The hotel is not clean, they mentioned that breakfast was available and there was no breakfast at all time.
Urion-etheria Sat, 28 October 2023
Double charged me
Liked: Double charged me
Disliked: Double charged me
Verified Hotel Guest Wed, 25 October 2023
Liked: Cheap
Disliked: Could have been cleaner