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AustraliaSonesta Essential Morgantown Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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| 4.8 miles from Morgantown centre |
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Jonathan Wed, 5 February 2025
Exceptional
Lynds Fri, 24 January 2025
Never again
Disliked: That we had to go to 4 rooms before finding a clean one. When I say clean I don't want we found dirt, I mean dirty. The first 3 rooms we tried all the doors were open and the beds were all slept in, bathroom used, food trash and just not even attempted to be cleaned. The manager on duty was not helpful. The only justification he gave was, they were marked clean here. If it werent for the weather we would have left. Definitely DO NOT recommend
Frank Fri, 17 January 2025
Good
Liked: The room and the view of the woods was nice. Staff was friendly but got overwhelmed with large volume from one of my two stays.
Disliked: The hotel ran out of food for the free breakfast. They had a full house one of the nights I stayed and when I woke up to eat breakfast, the breakfast was gone.
Susan Tue, 14 January 2025
Exceptional
Todd Tue, 14 January 2025
Bad
Liked: Stay away, not a sonesta, total scam, bed bugs, room filthy, checked out and didn’t stay.
Marta Fri, 10 January 2025
Superb
Stegner Tue, 7 January 2025
Good except mattress
Disliked: Terrible mattress
Heather Sat, 4 January 2025
Superb
Leslie Sat, 4 January 2025
Exceptional
Samantha Sat, 28 December 2024
Totally fine, could have been...
Liked: Great location and breakfast was always ready and there were plenty of options.
Disliked: The front door opens painfully slow, and we were assigned three rooms (two were unmade/still dirty from last guests and one the lights didn’t work). Once we made it to the fourth room, it was finally set up and lights were working. That wasn’t a great experience, but once we made it to a done up room, things were all good!
