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Sonesta Essential Des Moines ee - (888) 406-7656
Sonesta Essential Des Moines, 4755 Merle Hay Road, Des Moines, IA -(888) 406-7656
Area: Urbandale - Merle Hay
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BOOK ONLINE OR CALL - (888) 406-7656
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (297 Ratings)
12.9 miles from Des Moines centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
The Sonesta Essential Des Moines hotel is located with easy access to Interstate 80 and Interstate 35. The hotel is just minutes from the Iowa Events Center, the Des Moines Art Center, the Iowa State Fair fairgrounds and the Science Center of Iowa museum. Drake University is five miles away. Nearby is the Merle Hay Mall, one of the largest shopping centers in the area and home to more than 100 shops and services. Enjoy outdoor recreation in the surrounding area, including golfing, tennis, boating and fishing. A variety of restaurants are nearby, several within walking distance from the hotel. This Des Moines, IA hotel offers many features and amenities, including free deluxe continental breakfast with waffles, free wireless high-speed Internet access, free local calls, access to copy and fax services. The hotel has a meeting room that can accommodate up to 150 people for events and functions. In addition to standard amenities, all guest rooms include microwaves, refrigerators, cable television and pay-per-view movies. Some rooms feature sofa sleepers, coffee makers, desks, irons and ironing boards. Suites with balconies and whirlpool bathtubs are available. Nonsmoking rooms are offered. This hotel is pet-friendly hotel (additional fees apply). Ample parking is available on the premises and can accommodate most trucks, RVs, buses and cars.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Private check-in/check-out
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Sonesta Essential Des Moines Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Ricardo Sat, 12 April 2025

Exceptional

Liked: Beds were super comfortable and rooms were very clean

3

Pleasant - 3.0 out of 5

Shannon Wed, 9 April 2025

Got what we paid for....

Liked: We stayed ahead of a surgery. We slept well and had what we needed. Beds were clean and comfortable, it was mostly quiet. The floor in our room was dirty and needed swept, could feel dirt and hear the crunch when we walked even with shoes. Sandy road season just ended here. The remote was sticky, like stick to our hands sticky. I ended up cleaning it myself so we could watch tv. The smells in this hotel were very strong. The front entrance had an air freshener that was good but very strong and the third floor we stayed on was an unknown smell that wasn’t great. All in all our stay was satisfactory and like I said we had what we needed. But cleanliness is a high priority for me in a stay and it didn’t make the cut. I used to work in hotel housekeeping and these are things people expect to be done when they stay someplace.

3.5

Good - 3.5 out of 5

Amanda Mon, 7 April 2025

Good

4.5

Wonderful - 4.5 out of 5

Morrison Fri, 4 April 2025

Superb

Disliked: That there is still a hold on my card and can't get answer to why

5

Exceptional - 5.0 out of 5

Mike Mon, 31 March 2025

Exceptional

Liked: Modern, excellent price!

1

Poor - 1.0 out of 5

Whitmore Sun, 30 March 2025

Those Arabic's act so ignorant...

Liked: When u get there after you already booked your room they charge you an extra $52 because of their no smoking policy

2.5

Fair - 2.5 out of 5

Michael Mon, 24 March 2025

Passable

Liked: Bathroom was too small but clean. Nice shower/tub. Bed was comfortable but noisy [springs] when you sat on it. Lounge chair had dirty stain marks on it. Needs to be tossed. Mini fridge worked but the motor was loud. Hallways had an odd odor. Breakfast was fine.

3.5

Good - 3.5 out of 5

Steven Mon, 24 March 2025

Good

2.5

Fair - 2.5 out of 5

Edwin Sun, 23 March 2025

Passable

5

Exceptional - 5.0 out of 5

Christopher Mon, 17 March 2025

Exceptional

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Sonesta Essential Des Moines 4755 Merle Hay Road, Des Moines, IA