Sonesta ES Suites San Jose Airport Guest Reviews
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2.5 miles from San Jose centre |
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Ellen Wed, 11 December 2024
Other than the renovation on...
Liked: The room was very nice and clean newly renovated.
Disliked: There were RVs parked on the street in front of the office. Due to the renovations lots was closed like the gym and pool. There area was pretty sketchy especially at night, so I could see why families with their kids.While we were out on Saturday some came into my room and stole my jewelry case. When I checked out and reported the incident the clerk asked if we shut the door & that housekeeping wasn’t scheduled to go in either. He said he would report to the manager. I don’t even care about the jewelry there wasn’t really anything of value; it’s more about the violation and because of this one bad person I will not stay at that location again. I may even be apprehensive to stay at Sonesta altogether.
Jorge Tue, 10 December 2024
Exceptional
Liked: Staff and location
Gloria Mon, 9 December 2024
Outlets did not work in...
Liked: It was fair for the price
Macklin Mon, 9 December 2024
Good value
Liked: Spacious
Disliked: Stairs and renovations in progress
Briana Mon, 9 December 2024
Will definitely rebook at this...
Liked: Such great value for your money. We didn’t really want to leave our room if we didn’t have to
Disliked: Would like to experience the full breakfast experience but the grab and go bags were awesome. Especially for our toddler!
Yvette Mon, 9 December 2024
Very clean property
Liked: Everything was clean
Disliked: Everything was fine but the beds were too high for my mom. She couldn’t get on so she had to sleep on the couch.
Nicole Fri, 6 December 2024
Miserable Experience
Liked: Quiet & Location
Disliked: The hotel was undergoing renovations;1. No breakfast as advertised. Kitchen closed.(The yogurt was leave off all day)2. DIRTY utensils & NO HEAT in room.3. The business center closed. No PRINT.4.. Pool closed “Maintenance” entire stay.5.. No laundry… was told facilities closed. 6.. No housekeeping or bedding for sofa bed.7.. The staff were extremely rude!!
An Mon, 2 December 2024
Very good
Liked: Please do the room daily.
Disliked: No daily room making
Hilda Thu, 28 November 2024
Exceptional
Razvan Fri, 22 November 2024
Bad