Sonesta ES Suites Flagstaff Guest Reviews
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4.2 miles from Flagstaff centre |
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Debra Wed, 16 April 2025
Superb
Robert Mon, 7 April 2025
Exceptional
Liked: The stay was nice, even though it was for one night. The room was spacious. The staff on duty at the time of check in was super nice. Bed was comfortable. The reatroom was a bit small but managed.
Meyer Sun, 6 April 2025
Exceptional
Dawn Fri, 4 April 2025
Nice size, but looking a...
Liked: The staff at the hotel was very friendly and helpful. The beds were comfortable.
Disliked: My heat did not work during my 2 night stay, with the temps in the 30’s. I was given an extra blanket on the 1st night, but was not offered a space heater. They tried repairing it the next day, but the heat didn’t stay on very long, but at least a space heater was provided. The staff at the hotel was very friendly and helpful, but we found the property a bit shabby, with stains on the drapes and in room 712, the draperies were shredded by a previous pet and were not replaced.
Mark Mon, 31 March 2025
Bad
Maximiliano Sun, 30 March 2025
Pleasant
Liked: is ok. typical in all these hotel class
Tifosi_man Sun, 30 March 2025
Would not stay again, pictures...
Liked: Unit was large with 2 king beds, fair-sized living area, and small kitchen. The property is a repurposed apartment complex. Included breakfast was very tasty (limited to 07-0900). Was able to stay in a first floor unit, which made life easier for our large party. Staff were friendly. Beds were very comfortable.
Disliked: Blink and you’ll miss the entrance to the property, as several of the overhead lights for the parking lot and entrance were broken; the lit sign helped during our late arrival. We had to circle the proportionally small parking lot to find the 24/7 office. Turns out you get billed $5/day for parking (why?)! Our unit was mostly clean but had several maintenance issues: light outside unit door broken, couch in living room had been used as a cat scratching pad, couch had cat puke on a cushion, light over one bathroom sink nonfunctional, tile in one shower/tub wall had huge linear crack with a failing repair. Carpet was old and did not appear clean. Reported all of this to the office staff, whom apologized and suggested we may receive some monetary compensation.
Shannon Sun, 30 March 2025
Pleasant
Alfredo Tue, 25 March 2025
Decent hotel with a lot...
Liked: Price was good. And unit was spacious. Breakfast was good and staff was very friendly and helpful.
Disliked: It is not a hotel for families per se. It is more of a hotel for traveling workers. It was a mixed crowd at breakfast and in the parking lot. But we always felt safe.
Carolyn Tue, 25 March 2025
Safe location with nice rooms
Liked: Nice size rooms. No bedding in the room for the sofa sleeper.
Disliked: $5 charge for “self parking” is ridiculous.