Sonesta ES Suites Detroit Warren Guest Reviews
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1.5 miles from Warren centre |
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Gregory Wed, 6 November 2024
The staff were great. The...
Liked: Breakfast was good. I would have liked a little more variety in the cereals: Rice Krispies, Frosted Flakes were all they had.
Disliked: The property seems a little worn out. No heavy blanket in the room.
Lindsey Mon, 28 October 2024
Superb
Liked: I still haven't got my deposit back
Disliked: They haven't given me my money back
Heidi Mon, 28 October 2024
Overall a nice stay and...
Liked: Price was reasonable clean room and front desk friendly.
Disliked: Place was like a maze we didn’t care for the how confusing it was to find your way to your room and finding the front desk .
Anton Mon, 14 October 2024
Pleasant
Shebrina Sat, 12 October 2024
Good
Trebia Tue, 24 September 2024
Bad
Disliked: We asked for a balcony and when we got the room it smelled. We went and bought disinfectant because we had already paid for it. We requested more towels and never got them. They never answered the phone. The staff was horrible but management was nice. Bad part is management didn’t come until we were leaving on Monday. However once they were aware of what took place they handled it well.
Stephanie Sun, 22 September 2024
Disappointing
Leslie Thu, 19 September 2024
Exceptional
Liked: I like the suite set up and the pool was nice
Horatio Mon, 16 September 2024
Get what you pay for
Liked: Calm, quiet environment. Comfortable and spacious room at a reasonable price
Disliked: The carpet in the room was very stained, there was mold in the window frame from water leaking in which I only noticed from the smell, and that got worse when it rained. Property was under construction
Angela Tue, 10 September 2024
Customer service was amazing exceeded...
Liked: Amenities were great. I had an issue arise and it was immediately resolved and they exceeded my expectations. I have stayed here several times and definitely would be my choice again when I return to the area
Disliked: I couldn't stay longer