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Sonesta ES Suites Cleveland Westlake eee - (888) 323-5826
Sonesta ES Suites Cleveland Westlake, 30100 Clemens Road, Westlake, OH -(888) 323-5826
Area: Westlake
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BOOK ONLINE OR CALL - (888) 323-5826
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (626 Ratings)
2.3 miles from Westlake centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Sonesta ES Suites Cleveland Westlake features suites with fully equipped kitchens and courtyard with an outdoor pool. This Westlake hotel is located outside downtown Cleveland, only 5 minutes from Crocker Park Shopping Center. A coffee station is also available in the morning. Every suite at Sonesta ES Suites Cleveland Westlake are furnished with a seating area, work desk and a dining area. Kitchens include a stove, dishwasher and a refrigerator. All suites have cable TV and in-room movies. Guests at the hotel are provided a light reception on select evenings. A full-service business center and a gym are featured on site. Sonesta ES Suites Cleveland Westlake is within a 30-minute drive of many attractions including The Cleveland Convention Center, Cleveland Browns Football Stadium and Rock and Roll Hall of Fame.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Skiing
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` fan
` Fishing
` Canoeing
` Hiking
` Bowling
` Squash
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` dishwasher
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Horseback Riding
` Kitchen
` Off-Site parking
` Snorkeling
` Wind Surfing
` Daily Housekeeping
` English
` Spanish
` Shops on site
` Exterior Corridor
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Sonesta ES Suites Cleveland Westlake Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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5

Exceptional - 5.0 out of 5

Jessibel Sun, 16 February 2025

Loved my stay

Liked: I loved the feeling it gave of being at home the accessibility it has to food and shopping.
Disliked: Can’t say I have anything bad to say

5

Exceptional - 5.0 out of 5

Noe Fri, 24 January 2025

Exceptional

Liked: Nice and roomy for our family!
Disliked: The tvs and internet were down the whole time we stayed which didn’t go over well with our girls.

2

Disappointing - 2.0 out of 5

Clark Wed, 15 January 2025

Disappointing

Liked: Cheap
Disliked: Outdated and not comfortable

3.5

Good - 3.5 out of 5

Jenn2019 Sun, 12 January 2025

Good

Liked: The room was very nice.
Disliked: The sliding door had too much cold air coming from it.

2.5

Fair - 2.5 out of 5

Ross Sat, 4 January 2025

The price and pictures indicated...

Liked: Location was excellent.Room layout (with loft area) was good.Having the kitchen was nice (although unusable, see below).
Disliked: Where do I start? Kitchen did not have enough plates, glasses, silverware, utensils to be useful. Not even a coffee maker.No fresh towels during the stay (yes, they were available at the desk but you had to get them when the desk was open)Previous tenant's dog had trashed the bathroom door and room furniture.Very few channels available on TV, certainly not premium.Overhead light not working, several switches that controlled nothing.Car in the parking lot with 2 flat tires all week (never a good sign).Carpet was filthy

5

Exceptional - 5.0 out of 5

Elizabeth Tue, 31 December 2024

Wonderful stay

Liked: By far the best hotel I have ever stayed at. Very clean,spacious rooms,wonderful staff , Highly recommended!

1.5

Poor - 1.5 out of 5

Alexandria Tue, 31 December 2024

Poor

Disliked: Room was dirty. Mysterious substance on curtains. Either mold growth or something splattered across. Furnace kept ticking and making scary noises.

5

Exceptional - 5.0 out of 5

Aileen Tue, 31 December 2024

Great value and comfortable.

Liked: Perfectly located, close to our in-area family activities.

1

Poor - 1.0 out of 5

Marina Mon, 30 December 2024

The staff was pleasant, but...

Liked: Convenient location-close to relatives & shopping.
Disliked: The property description was misleading-the 2 bed, 2 bath loft suite was not listed on the second floor w/o an elevator. It was inaccessible for my 93 year old aunt & my cousin with a heart condition. We needed to move to a 2 bed, 1 bath room that rented at a much lower rate. I was not reimbursed the difference.

3.5

Good - 3.5 out of 5

John Thu, 19 December 2024

Good stay but disappointed in...

Liked: room was spacious with all basic amenities including cookware and coffee pot.
Disliked: booked a fireplace suit and was given room without fireplace. when I went to the desk to complain they said all fireplaces weren't working. very disappointing as that was the main reason I booked here to start.

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Sonesta ES Suites Cleveland Westlake 30100 Clemens Road, Westlake, OH