Sonesta ES Suites Cincinnati - Sharonville East Guest Reviews
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1.0 miles from Sharonville centre |
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Mechele Tue, 1 April 2025
Decent for the price.
Liked: The property itself is nice on the outside, and the in the main check in lobby area. The hallways and elevator space smelt horrible a mixture of weed and just funk. The hallway temperature was at 90 degrees. Why?! Lol. The bathtub looks dirty to the eye it could have been rust which I think it was but we just washed our feet last. We did have to go get towels in washcloths hours later after trying to communicate with the ladies who clean the rooms and asking the front desk twice. Also we were in the middle of a storm and I was not 100% of the county we were in while watching the news and I called the front desk and she had to I’m assuming google it. I don’t think I would stay again I rather stay at a hotel.
Amber Thu, 27 March 2025
Good
Cindy Wed, 26 March 2025
Exceptional
Alvin Tue, 25 March 2025
Pleasant
Weatherspoon Mon, 24 March 2025
Not satisfied at all
Liked: The property was not cleanThe suite was not kept wellThe kitchen floor was warped and unevenThe bathroom had cracked floor tileThe hallways had tenants hanging out inside and outDid not feel safe And not worth the price
Disliked: I did not care for anything The staff Perci was very nice and professional
Bryant Sun, 23 March 2025
Good
Disliked: Shower didn’t work
Ieshaie Fri, 21 March 2025
Good
Disliked: The bathroom shower floor needs to be regrouted.
Ieshaie Fri, 21 March 2025
Very good
Sam Mon, 17 March 2025
Good
Watters-gaylord Sun, 16 March 2025
I may consider the chain...
Liked: Breakfast was a typical continental breakfast. However, the waffle/pancake machine was not working. Anything hot had to be microwaved. Fresh fruit was available, which was nice. Front desk checking "guys" were nice and helpful. I was so tired when we checked in, I appreciated a good sense of humor.
Disliked: I do not believe the hotel was full, so I was not thrilled when a family with children running up and down the halls screaming and slamming doors was placed next to us. There were NO restaurants, fast food, or grocery stores nearby. I was unaware of the additional $100 damage required for the stay. I received it back in a few days, but not thrilled with the policy.