Sonesta ES Suites Chicago Waukegan Gurnee Guest Reviews
Write a review
3.3 miles from Waukegan centre |
Write a review
Dulcie Thu, 27 March 2025
Navy Graduation Family trip- perfect...
Liked: Very close to Meet & Greet and Navy Graduation. Breakfast was fresh and good variety each day. Separate bedrooms allow relaxing & privacy.
Disliked: Nothing. Great value for the price.
Amanda Thu, 27 March 2025
The locations was great.hot breakfast...
Liked: Closeness to our activities.
Disliked: The hallways could have used some housekeeping. I understand that renovations were happening. But the entry and hallways were a bit dirty.
Doggett Wed, 26 March 2025
Very good
Liked: Our suite was well laid out with bedrooms and full baths for each separated by the kitchen & living room area. The couch and coffee table were in poor shape, but I understood the rooms were under renovation with back ordered furniture and fixtures. Once replaced, it will be fantastic!
Alethia Tue, 25 March 2025
Room and hotel was poorly...
Liked: The staff was awesome
Disliked: Food selection I love waffles
John Tue, 25 March 2025
Brought our Family together for...
Liked: Breakfast was a little disappointed. Need different sausage.
Disliked: Sausage was disappointed.
Crystal Mon, 24 March 2025
Great. And above the expectations
Liked: Location was perfect. The woman that checked is in Christina she was excellent and very likeable.
Disliked: Having to go outside to get to breakfast. Not having a ice machine on the floor.
Book Mon, 24 March 2025
Never again
Liked: The breakfast and the 3rd shift clerk
Disliked: The hotel was a mess. The carpet in the hallway had duck tape in the middle of the floor. The chair and couch bed was soiled, cob webs were on the ceiling and in all corners. The mattress in our 2nd bedroom was so old and worn out, my husband and I along with our parents left with back pain. The staff notified us that they don’t clean for 7 days because they are an extended stay. Which is horrible. Will never refer this hotel to anyone. The pictures are deceiving.
Danielle Mon, 24 March 2025
Superb
Liked: It was convenient for everything I needed to get to Navy graduation
Disliked: There was no house keeping
Formel Thu, 13 March 2025
Exceptional
Victor Thu, 6 March 2025
Exceptional