Sonesta ES Suites Chicago Waukegan Gurnee Guest Reviews
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3.3 miles from Waukegan centre |
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Nicholas Tue, 25 February 2025
Great place to stay. I...
Liked: We stay here for our daugher's Navy graduation. This was a very nice facility. It was clean inside and outside. Staff was very nice and polite. Breakfast was good. They served eggs, sausage, hash brown (potatoes), fruit, yogurt, cereal, oatmeal, waffles, toast, and muffins. Plus drinks. The rooms was clean and updated. We had the 2 bedroom suite with kitchen. Full kitchen with pot and pans, plates and bowls and utensils. Stove, microwave, Fridge and dishwasher. Very nice. I forgot to take pictures but the website picture are pretty accurate. Beds was comfortable.
Disliked: They was remodeling during our stay. Occasionally you would hear them working but nothing to complain about. Tv's would drop what you are watching and go to the main menu. You would have to turn it back to what you were watch sometimes. But still, not much to complain about.
Irene Sun, 23 February 2025
I highly recommend this place
Liked: Staff really friendly and we were able to do upgrade and check in early really easy and accommodating
Villaruel Sun, 23 February 2025
A home away from home.
Liked: I like the set up of the room especially the kitchenette with all the necessary items to prepare food. The table for two. It is a home away from home. Very spacious and clean. A lot of storage for clothes and stuff. Very comfy. The staff are polite and friendly. And breakfast was yummy!
Disliked: I like everything! N/A
Hannah Wed, 19 February 2025
Good
Liked: Feels like your own home with the kitchen , living area .
Disliked: Smelled like weed or others
Leia Mon, 17 February 2025
Overall great amenities very close...
Liked: We were pleasantly surprised at all the amenities in the hotel room. And the front desk clerk Christina was extremely helpful and friendly before we even checked in and all through our stay.
Disliked: We were a little surprised that there was a fee to park at the hotel. I don’t remember anybody telling us that when we checked in. Christina was not the one that checked us in, and whoever did check us in I don’t remember her telling us there was a fee to park now I also don’t feel she was that friendly.
Cynthia Sun, 9 February 2025
I would recommend this location.
Liked: The desk staff was very friendly. The room was clean. Breakfast was good.
Disliked: I didn’t realize that the room was pet friendly. I have allergies to animals, so I was concerned.
Linda Mon, 3 February 2025
It was nice to be...
Liked: I like that they're updating the rooms they did have a company that was putting down new carpet and stuff like that I think that is nice
Disliked: Need to have laundry towels and washcloths available instead of have to go to front desk and ask for it. Also trash was not being picked up in a timely man I feel as if they should pick up your trash everyday knock on the door see if you need anything or if they can pick up your dirty stuff instead of us going to the front desk.
Nikki Sat, 1 February 2025
Very convenient and comfortable
Liked: Breakfast was really good and the location was excellent -very close to the naval station
Disliked: Everything was wonderful
Carlos Tue, 28 January 2025
Exceptional
Mark Mon, 27 January 2025
Very good