Sonesta ES Suites Chicago Waukegan Gurnee Guest Reviews
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3.3 miles from Waukegan centre |
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Carlos Tue, 28 January 2025
Exceptional
Mark Mon, 27 January 2025
Very good
Johnny Mon, 27 January 2025
Superb
Liked: Nice friendly staff, clean rooms
Jill Sun, 26 January 2025
This was our first time...
Liked: Breakfast was decent , coffee all day, location was fine, room size was good, staff were very nice.
Disliked: Our room smelled like stale cigarettes and weed at check-in. During our stay people were literally smoking in their rooms, and it was coming into ours through the vents. So bad that it woke me up one morning…it literally smelled like someone was smoking in our room. Rooms were beat up…there was a big patched hole on our bathroom door like someone punched a hole. Bathroom door didn’t close all the way. The handle of the refrigerator was ripped off and just missing; you had to pull it open at the seal. There’s a kitchen but really minimal kitchen equipment if you wanted to cook. Stains on couch, lumpy mattress. Ridiculous $5 parking fee per night. Why? Parking is ample, never full, and the hotel is in the middle of nowhere.
Caleb Sun, 26 January 2025
Very good
Shari Sun, 26 January 2025
A very pleasant stay; we...
Liked: It was clean. The staff gave us a room close to the outside door which was extremely convenient. Staff was very friendly and helpful.
Disliked: No complaints.
Marihandy Sun, 19 January 2025
Exceptional
Liked: Everything Great !!
Michael Sun, 19 January 2025
Very good
Montez Fri, 17 January 2025
Very good
Angela Thu, 16 January 2025
Superb
Liked: Excellent location for navy graduation. Staff top notch.
Disliked: Keys didn’t work half the time