Sonesta ES Suites Charlotte Arrowood Guest Reviews
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7.2 miles from Charlotte centre |
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Deborah Thu, 7 November 2024
Below average
Liked: N/a
Disliked: Everything felt dirty, it didn’t seem clean, couch in room was very dirty, smoke alarm battery went dead and kept beeping, the guy came to fix it and said they didn’t have a battery and just left it on the counter not fixed
Oreyanna Thu, 7 November 2024
Comfortable
Liked: That the rooms are spacious
Disliked: Nothing was bad about my stay
Gary Tue, 5 November 2024
Exceptional
Sharon Wed, 30 October 2024
The hotel was what was...
Liked: The breakfast was good with a variety. The area was clean and the food was good.
Disliked: The front desk was not pleasant.
Dennis Wed, 30 October 2024
Superb
Liked: The staff were very friendly. Good breakfast. Very clean facility.
Disliked: My deposit is not refunded weeks after checkout. The lack of trust knowing I came out of the country and my card can not take a refund.Same problem staying in SONESTA.My door had issues throughout my stay.
Deon Tue, 29 October 2024
Exceptional
Hain Tue, 29 October 2024
Decent stay but I wouldn’t...
Liked: Comfortable
Disliked: Breakfast taste.
Calotta Mon, 28 October 2024
Superb
Liked: The location and the suite was comfortable. The staff was great.
Disliked: The fact that the freezer door was damaged Hard to close. I personally don't like going into rooms to where I could be charged of damages. Other than that the stay was great.
Theresa Mon, 28 October 2024
weekend stay
Liked: Comfortable bed
Disliked: Breakfast options sucked
Deshaune Mon, 28 October 2024
I really enjoyed my stay...