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Sonesta ES Suites Charlotte Arrowood eee - (888) 406-7656
Sonesta ES Suites Charlotte Arrowood, 7925 Forest Pine Drive, Charlotte, NC -(888) 406-7656
Area: Carowinds North - Arrowood
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BOOK ONLINE OR CALL - (888) 406-7656
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (1373 Ratings)
7.2 miles from Charlotte centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Sonesta ES Suites Charlotte is centrally located in the Arrowood Business District, close to many major corporations and within 8.7 mi of the Charlotte Convention Center. A buffet breakfast is provided. Breakfast items include a muffin or Danish, granola bar, whole piece of fruit and a bottle of water. A coffee station is also available in the morning. All suites feature fully equipped kitchens, a work area, living room, HDTV with expanded cable and complimentary WiFi. The hotel offers on-site Shoppe convenience store, lobby smoothie and coffee bar, laundry facilities, 24-hour exercise facility, complimentary access to an off site full service gym, outdoor seasonal pool, sports court and gas grills in the yard. The hotel is less than 15 minutes' drive from Charlotte city center and Bank of America Stadium, home of the Carolina Panthers. Charlotte Douglas International Airport is 8.9 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` TV & Movies/Shows
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

Sonesta ES Suites Charlotte Arrowood Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Jasmine Tue, 25 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Kiara Mon, 24 March 2025

Very good

0.5

Poor - 0.5 out of 5

Anselm Mon, 24 March 2025

Outdated amenities, very poor cleaning,...

Liked: Size of the suitesThe WiFi speed was good
Disliked: Cleaning was very poor, found food crumbs on the floor, the carpet was very dirty and old, same for the couch.Amenities were very poor and outdated.Body wash was not available, asked a cleaner for a refill (apparently she didn’t understand English), body wash was refilled with a conditioner.Water was leaking from the sprinkler when we were leaving the room. Called the reception to inform them and a maintenance worker was sent. Don’t know how it ended since we were checking out.Breakfast was horrible.It was a nightmare, a terrible experience.

3

Pleasant - 3.0 out of 5

Frankia Sun, 23 March 2025

Overall the stay was okay....

Liked: I like how the hotel suite felt like a miniature apartment. I love the cleanliness.
Disliked: There were several things I didn’t like. I didn’t like how we had to “self replace” our towels and rags for fresh clean ones. I didn’t like that the fitness room was so small. I didn’t like the small breakfast options. There were no bacon, waffles/pancakes and we were no aloud to take our food back upstairs to our rooms (yet they offered “room service”. On our first night there, the fire alarm went off and boy was it loud. We had to evacuate the building and wait for the firefighters. Lastly, I didn’t like how creaky the floor boards were. We could hear people on the 3rd floor walking heavily across the floors.

5

Exceptional - 5.0 out of 5

Jorel Fri, 21 March 2025

Exceptional

Liked: From the receptionist to the cleaning personnel it was fantastic. Their courteous attitude was really amazing. The place was like a paradise. I already recommended it to some friends.
Disliked: maybe the parking spaces were kind of small. Honestly, my son and I did not expect that much of the place when we entered the parking lot after a terrible night in a different hotel.

5

Exceptional - 5.0 out of 5

Lashanda Thu, 20 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Lannel Mon, 17 March 2025

Good

0.5

Poor - 0.5 out of 5

Gladys Mon, 17 March 2025

Bad

3

Pleasant - 3.0 out of 5

Mitchell Sun, 16 March 2025

Pleasant

0.5

Poor - 0.5 out of 5

Giuseppi Sun, 16 March 2025

DIDNT LET ME CANCEL MY...

Liked: Nothing the customer service is ass and wouldn’t let me cancel
Disliked: Let me cancel and don’t hang up on me multiple times

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Sonesta ES Suites Charlotte Arrowood 7925 Forest Pine Drive, Charlotte, NC