Sonesta ES Suites Burlington Vt Guest Reviews
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3.3 miles from Williston centre |
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Rebecca Wed, 30 October 2024
Terrible conditions and management has...
Liked: Not much but what we liked was it was a great location to the airport, large rooms and Javon the front desk personnel was great.
Disliked: I have tried to contact the Manager Brittany and the Assistant Manager Meghan several times but no response back yet about my concerns. Our room had loud consistent banging in the walls ALL NIGHT LONG, which we were told was probably the heater, room was obviously not cleaned as I had a piece of hard plastic in between the mattress cover and my sheet, a tiny Tupperware container cup with undisclosed creamy white liquid in it on my head headboard, Yuck!!! a live hornet flying around the room,(yes live hornet) several flies in room and at 3am while soaking wet after my shower had to run to the front office in freezing temps to get a hair dryer because neither bathroom had one. Very dissatisfied and unacceptable conditions and unacceptable lack of response by management. Javon the front desk clerk however apologized profusely as I checked out and after every phone call.
Devon Wed, 30 October 2024
Nice place but Bee problem
Liked: It fit everyone i had and it was good with stove and sink and 2 bathrooms
Disliked: I don't like the price and they have a bee problem and I'm deathly allergic to bees they really need to fix that and they need to have an extra blank in rooms just saying for the pull out couch or at least put one on it then fold couch back up something
Paula Tue, 29 October 2024
Very good
Jon Mon, 28 October 2024
Passable
Disliked: Room has a permanent stench that smells like kitty litter. Smell was very strong during entire stay.
Peter Sun, 27 October 2024
Passable
Liked: Great space layout , comfortable beds, well equipped kitchen. Close to amenities, quiet an accesible.
Disliked: Limited staff , ok breakfast, rooms were cleaned but carpets were stained and smelly. Trash cans outside overflowing . Need a bit of TLC
Karen Fri, 25 October 2024
We enjoy the size of...
Liked: The kitchen was well equipped even though we did not use it.
Disliked: Shampoo, bath gel, conditioner all empty.
Tina Fri, 25 October 2024
It was a pleasant stay.
Liked: Good breakfast. Spacious room. Convenient for shopping.
Disliked: There were a few bugs in the room.
Daniel Thu, 24 October 2024
Comfortable, spacious room. Good service...
Liked: Room was spacious, clean, and comfortable. Breakfast was good, food was kept well stocked and the coffee was hot and fresh. Convenient parking, easy check-in/check-out process.
Disliked: Price was a bit high for the location and amenities. Wi-Fi seemed to require a loyalty account. No door between bedroom and sink area, so turning on the light by the sink shined light on people sleeping.
Charpentier Wed, 23 October 2024
Good
Gail Tue, 22 October 2024
Very good
Liked: Location. Value. Breakfast.
Disliked: No extra linens in room for pull out sofa bed.