Enjoyable and the staff helped...

Liked: CleanWell kept
Disliked: Nothing

We were surprisingly upgraded on...

Liked: EXTREMELY CLEAN AND COMFORTABLE!
Disliked: Staff was very friendly!

Don't waste your time or...

Liked: The hotel rooms need a major overhaul. Everything was dated and worn. The pullout sofa bed was literally falling apart. The bed mattresses were uncomfortable, overly soft and way past the point of their usefulness. The rooms were 'clean' but did not smell fresh. Towels were scratchy and we never had enough for our group even though we requested additional. The lighting was totally inadequate. The breakfast was just ok. I saw a few VERY sketchy looking individuals at the breakfast buffet. I am not even sure if they were staying there or not. It would be very easy to just walk in and take what you wanted.
Disliked: Everything, I almost left and went somewhere more than once else but I knew that by booking through a third party I was not going to easily get the refund I required.

They upgraded my queen bed...

Liked: This was the nicest, most attractive hotel suite we've ever seen. It was like a 2 bedroom modern apartment. The breakfast the next morning was very good. I would recommend this chain to anyone. I joined the Sonesta Club.
Disliked: needs More parking. couldn't park near room. And I didn't likenot getting a senior discount. But that was bookings.com's fault,not Sonesta.

Very good

Liked: Bedding is comfortable
Disliked: The carpet needs shampooing and spider webs near entry door(inside)

An excellent choice for the...

Liked: Breakfast was excellent, with several hot and cold choices each morning. The entire staff -- especially the front desk -- were wonderful, warm and caring people. The rooms were very large, spacious and well set up. I felt very safe and secure there, which is great for a woman traveling alone. The grounds were stunning, and the location, for my purposes -- 90th birthday party for a friend -- could not have been better! This Sonesta was superb!
Disliked: Nothing at all to dislike!

Exceptional

I would stay there again

Liked: Very friendly, made reservations that min due to other hotel reservations were not up to standards.This hotel allow us to inspect room before finishing check in to ease our minds.
Disliked: The room had a cleaning chemical smell when you entered. And it took all night for the air conditioner to cool the room down. It was 74 in the room most of the first night

Passable