Sonder The Elm, Toronto | ConcertHotels.com

Great base for exploring downtown...

Liked: Great one bed apartment, immaculately clean, everything you need for little bit longer stay, cooking and clothes washing facilities. Smooth contactless arrival and departure system. Ideal location downtown, easy walk to Museums and Galleries, Restaurants, Bars, Queen St West, Shopping, Historic areas and Subway. Quiet sleep too, as our apartment was onto a small side street rather than the main road. Loved that there were extra supplies of coffee, washing bits, fresh towels etc available if you needed them. Just made things easy and stress free.
Disliked: Not much to improve. A few hooks; on backs of doors or hall wall would be really good for coats and towels when wet. We weren’t keen on the plastic sheet under bedding as hot/uncomfortable. Nor the heating system which was fan based and would come on loudly. We could have turned it off I guess, but then it was -18 outside!

We loved the apartment!

Liked: Clean, spacious enough for 2 adults and 2 teenagers, and the location was perfect for our stay in Toronto and close enough to downtown without too much time wasted travelling.All amenities that we needed were provided, and even access to extra items which we had ran out of (coffee, bin liners, clothes washing capsules etc). The location was not too noisy for us considering its nproximity to the centre, beds were comfortable and everything was all in order, support was quick to respond when we had queries
Disliked: It’s lacking dedicated parking but there are plenty of affordable and safe multi story parking lots no

Exceptional

Liked: The stay was outstanding! The hotel was exceptionally clean and fully equipped with everything we needed, including towels, tissue paper, and coffee.
Disliked: None

It was great for a...

Liked: Location wasn’t bad, the place was nice.
Disliked: The beds were very hard and uncomfy Lots of ambulance noise through the night and air conditioner was very loud in the smaller room.

Exceptional

Liked: Sonder on Elm was a very convenient apartment, close to subway, supermarket and many eating places. We walked down to the CN Tower in about 20 minutes. They also have an app which helps with neighbourhood facilities. Thank you, we loved the Thai restaurant Pai. Would thoroughly recommend.
Disliked: Only one suggestion, perhaps a chest of drawers in one of the cupboards. Very minor though.

Excellent accommodation, great location

Liked: Everything you require for a great stay. Great location, great facilities.

Very good

Disliked: There was no elvator in the property

Very good

Thoroughly enjoyed our stay. Staff...

Liked: Felt very secure. Good location. Very clean and had everything we needed.

Very good

Liked: -Great location - close to metro, railway station, downtown, grocery in the building.-fully equipped as a usual apartment, everything of good quality.-clean inside.- 24 hours digital access.
Disliked: - noise. it seemed like somebody was washing drying every night. Air-climate system is strange, it turned on regularly and almost blew me out. And of cause it was extremely noisy. Sometimes something turned on at the night and the whole apartment vibrating.- Everybody in the street can see you inside. Curtains are very helpful.- A street is narrow but quite busy. You can see tracks roofs in front of you.- Homeless people around. One of them had breakfast on the stairs to the hotel, left a lot of garbage and then nobody cleaned up after him.