Clean, comfortable, convenient Seattle stay

Liked: Another reliable Sonder property. Fantastic location, comfortable bed, clean and modern room, simple and mostly efficient building facilities, helpful and friendly staff, competitive price.
Disliked: - The lack of bathroom privacy is fine for a solo traveller but would be uncomfortable for 2 guests. The glass shower is in the centre of the room, separate toilet has a door with partial frosted glass, and sink is next to the bed. - Layout of this particular studio was awkward - nowhere to comfortably open luggage without blocking access to bed or doors, shower right next to front door, towel hooks in odd spots etc - Luggage storage facilities were limited considering size of building, and were full when I needed them - Sonder staff were helpful as always in offering a solution (storing in office) but 3 other guests also arrived and found the same issue whilst I was waiting. - No easy elevator access was challenging for staying on the 5th floor (have to call staff to use goods elevator if you don’t want to use stairs).

Bring coffee!

Liked: The beds are firm but quite comfortable. Very convenient location for Capital Hill clubs and bars.
Disliked: I paid extra for a room with a balcony because the listing said a microwave was also included, but it wasn't. There's a Nespresso with coffee pods, and there are tea bags, but the machine won't give hot water. You're supposed to know this before morning, and request a kettle for the teabags *that are already in the room.* The coffee is terrible and the "non-dairy" creamer contains a milk derivative that I'm allergic to. When I had enough caffeine in me to function, I complained, and they pointlessly sent a microwave 5-10 minutes before my checkout time.

Passable

Passable

Not very good.

Disliked: The space and bed are too small. When I tried to contact the property about cancelling, no body replied. The OTA tried to contact the property as well, no reply either. We've already moved out after first night but today is already the third day. We got no follow up so far, let alone refund.

Exceptional

Liked: Location and service
Disliked: Off-site deposit

Good

Exceptional

Superb