Good

Liked: Amazing location - great bars/restaurants on hotel’s doorstep. Very close to metro for getting around the city. Bed very comfortable, room was a good size (superior queen room). Reception staff friendly
Disliked: It would be worth asking for a room overlooking the courtyard rather than the street. Originally we had a room with a balcony onto the street, likely would have been very noisy at night as it’s a busy street. We had to move rooms due to a plumping issue and the second room was very comfortable and quiet. Aircon doesn’t work too well so we needed to keep the window open (again would have been an issue if we were on the street side of the hotel). Fire alarm went off twice early in the morning. It wasn’t noticeable that housekeeping had visited the room (bed barely made etc). Perhaps a lack of attention to detail in general - but can’t fault it for a weekend break given the positives such as the location & comfy room

Lovely place to stay for...

Liked: Staff were friendly on arrival, gave plenty of information about the area we were staying in, let us leave our bags in storage till check in and delivered to the room ready for when we got back. Tv in room was a smart tv meaning we could use Netflix, disneyplus ex.
Disliked: It did get a little hot at night and no option to turn radiators off.

In case that we will...

Liked: Communication was very good and helpful !

Exceptional

Exceptional

Exceptional

Liked: Great location and very friendly staff.

Exceptional

Compact and practical, perfect if...

Liked: The room is nice and comfortable. The hotel is extremely small and the breakfast was not available during my stay - they refund some money, but they notified me only a day earlier, which was very inconvenient, breakfast is always important if you travel for business as you dont have time to sit in cafes and wait for your order. Staff is extremely helpful. The street is noisy, but the room was quiet. There was no heating at all (in January), I would have loved some, but the room was not cold.

Superb