Sonder Henri on 24 Guest Reviews
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Elias Wed, 9 April 2025
Regular, I would stay in...
Liked: No housekeeping servicesNo gym (partnership with a gym far away)No elevator, once it took 25 minutes for one to come
Kiara Thu, 3 April 2025
0 out of 10 do...
Liked: How close it was to high streets
Disliked: Bathroom was dirty, mold on the shower, dust on bathroom light fixtures, they never cleaned our room for entire stay. There was no telephone in our room so we couldn’t call for room service to request more towels. There was only one working elevator which made wait times long. I was told their staff wasn’t always at reception desk when I asked about shipping items to hotel however during my stay I always saw employees at front desk accepting packages. They told me to ship my items to the incorrect address so I never got my packages and on top of all this they tried to charge me extra for an early check in. The hotels policy of pay up front without any cancellation options is ridiculous and unfair. 0 out of 10 do not recommend anyone staying here
Susie Thu, 27 March 2025
Just what we needed. Clean,...
Liked: Perfect central location. Fantastic shower pressure.
Disliked: All good
Dania Sat, 22 March 2025
I would consider staying again...
Liked: Location was amazing! The room was very modern and nice.
Disliked: The bedsheets. They were thin as napkins including the duvet, which was insubstantial. And just made the sleeping experience a really bad one and uncomfortable because it didn’t provide warmth. Tossing and turning to keep myself warm all night.
Sofia Fri, 21 March 2025
Very good
Laura Fri, 7 March 2025
Great location, lovely staff
Liked: Location & had everything that I needed
Disliked: I stayed for 5nights but would have loved the room to perhaps to be cleaned every other day
Yonghyun Thu, 27 February 2025
Very good
Liked: Location
Disliked: I think you deserve a free room cleaning if you stay more than 5 nights.
Alvaro Thu, 20 February 2025
Great hotel, great location
Liked: Location
Kim Mon, 20 January 2025
Good
Liked: I love the location of this hotel. The rooms are decent size for New York City hotel. The staff was so sweet as well
Disliked: I didn't like the room was not completely spotless. The toilet broke and there was water everywhere. They did come up and fix it in about an hour so it wasn't terrible.
Vally Thu, 26 December 2024
Very pleasant
Liked: Breakfast was good, service was very good
Disliked: A better coffee