Exceptional

Think twice before booking a...

Liked: The location is great and their customer services team are responsive. But that is all I can say
Disliked: Oh blimey - where to start. Sonder is a modern hotel where you use a dedicated code to access the rooms and in some cases the building itself. The room we booked (classified as a studio) was large but with a standard double. No privacy voiles - so you’re on display the entire time. There is no secondary glazing so you are unlikely to get any sleep. The bathroom is impractical with nowhere to put anything. I had to make my own table out of my suitcase! Ridiculous. I complained to customer services and after attempting to fob me off, conceded and offered me a refund for the nights we hadn’t stayed. It was a very stressful and expensive exercise.

Exceptional

Good location

Liked: Good location
Disliked: Airconditioner in room didn’t cope with the NYC heat.

Will stay here again whenever...

Liked: Super central.
Disliked: Nothing - it was clean and close to everything I needed!

Love this hotel!

Liked: Big room with lots of space, microwave, coffeemashine and fridge. Great bed and the room was perfect and clean.Close to everything. Delish Gelato on the corner, 230 Roof Top Bar and other great restaurants/bars to visit.
Disliked: Nothing!

Awesome location, great city vibe

Liked: Awesome location. Loved the direct view in a lovely NYC street with an awesome vibe. Loved to watch the city in the morning. Staff was very friendly.
Disliked: Bed and bathroom were smaller than expected, but everything else was great.

Passable

Perfect for midtown atmosphere and views.

Liked: Loved the view and location. Lovely big room.
Disliked: Nothing.