Poor

Disliked: The heating system was not working properly.

Disappointing

Disliked: Value for money wasn’t there. I don’t know if all rooms are the same but for €175 my room was old with two single beds. I was very disappointed. I had to leave my bag at the reception due to the check in policy as I was early. The rooms I saw online and the one I got are two different rooms.

Pleasant

Liked: The room was spacious, staffs were nice. Even though I checked in late,the make sure me and my children were still taken care off. Although I was supposed to checked out early, due to our late checked,I asked if I can checked out late,though they said the room has been booked for another guest. But the staff still find a solution for me and my children so that they can have enough sleep.. I really appreciate
Disliked: I wasn't really pleased with the cobwebs and some mosquitoes in the room. The room service should try and clean up the rooms very well. I was once a room service in a hotel, I know how will take care of rooms,by taking off the cobwebs on the wall,make sure the toilets are well clean.

Good

Good

Very good

Superb

Exceptional

Liked: great value for money, you get what you pay for. Staff is exceptional kind.

Exceptional