Very good

Liked: The Area.
Disliked: We paid for an upgrade to a harbour view. We got some of the harbour but mostly could see the hotel across the road and four big cranes in front of our window. Which was not the view I thought I was paying for

Exceptional

Exceptional

Superb

Pleasant

Liked: Location
Disliked: For $600 a night not even a complimentary bottle of still water there are just as good hotels in darling harbour at better value

Very good

Liked: Pool area
Disliked: Current building work in front of hotel

Location and view from room...

Liked: The location, the infinity pool and the bed was comfy, the bathroom was nice and the view was amazing
Disliked: Room service - were not consistent in picking up the phone, sometimes it rang and rang and there was no answer. Also, simple instructions were not properly followed. Reception staff - a lot robotic and missing the going above and beyond customer touch.

Disappointing experience

Liked: The actual hotel is lovely. Room furnished nice and very comfortable.
Disliked: It was very disappointing to find out after booking a corner harbour view room that we were put on the 5th floor (out of 30 floors) in a room 10 metres above the ongoing construction site of harbourside. The noise at 7am on Saturday morning was unfortunate especially since we were there to relax and sleep in. Views were obstructed by cranes and like I said we were 10 metres above 30 workmen. I understand this is out of the control of the hotel but given the significant amount of money spent on the room for a night we were extremely disappointed. We have stayed in another city hotel with 180 degree harbour views in the 12 or 23th floor for the same price and had a wonderful experience. I think if you are expecting people to pay this amount of money there should be some disclosure about the fact that your stay would be interrupted by noise and obstruction. If I had known I wouldn't have bothered spending extra money on a harbour view room. Disappointed.

Amazing! Will be back to

Liked: Location was great. Service was exceptional.