Sofitel Philadelphia at Rittenhouse Square Guest Reviews
Write a review
0.3 miles from Philadelphia centre |
Write a review
Benjamin Thu, 30 January 2025
It good
Liked: Location was great, staff very friendly
Disliked: There were footprints in our room on the “hardwood” floor from a previous guest, the HVAC squeaked a little (wasn’t too bad) and a few partying guest were very loud on our floor for about an hour from 10-11pm (we werent sleeping but it was very loud). Otherwise, we had a great time.
Maddux Tue, 28 January 2025
Exceptional
Liked: Location and pet friendly
Disliked: N/A
Jayme Tue, 28 January 2025
Superb
Zdena Sun, 26 January 2025
Overall good and within walking...
Liked: The hotel overall needs to be updated but the room was spacious and clean, good location
Disliked: The parking situation and the front of the hotel was a mess and not easy to access the lobby
Truel Fri, 24 January 2025
Nice property but be careful...
Liked: Location and room size.
Disliked: When checking out there was an issue with my $25 room credit. I had not used it. Told I could use it during lunch in bar, then they would deduct from total. Bar closed tab then said I had to go to desk to get it charged to room so they could deduct. System wasn’t responding so I was told once it comes back up we’ll be sure to credit it. Could not produce a printout or receipt for my stay. Well, that credit never happened. In fact my total bill was $48 dollars more than expected for my stay. Tried to resolve after the fact but no help from CC company. Be careful with this property
Olexander Thu, 23 January 2025
Exceptional
Peter Thu, 23 January 2025
Exceptional
Jateerah Sun, 19 January 2025
This was by far one...
Adrienne Thu, 16 January 2025
Exceptional
Tracy Thu, 16 January 2025
Good
Liked: Staff and location. Lobby is nice.
Disliked: Bed was uncomfortable. room decor seemed dated and in need of a refresh. Carpets in the hall were stained.